Common problems are:
Affected Cities:
Comments on NOW TV
Let others know about your problems with NOW TV: Write comment
About NOW TV
Nowadays, TV is considered an internet-based television service and video on demand that operates in the UK, additionally, it has operations in Ireland and Italy.
Map
Outage history
Reported outages on 02.04.2025:
There were a total of 1 outages at NOW TV. The most frequently affected cities were: London
Reported outages on 30.03.2025:
There were a total of 1 outages at NOW TV. The most frequently affected cities were: Croydon
Matt 1 year ago
Cm16xh Been out since about 6pm in Chelmsford. ????
Al 1 year ago
It’s a nationwide shortage with sky broadband (so of course now tv too) possibly a cyber attack
Liam 1 year ago
Down again ???????? Littlehampton bn17
Tyler 1 year ago
Been down in thanet since 10 and I've asked friends and family who are with now and there are down to no updates from now what a joke this is happening moor and moor with no explanation and when asked am normally told its a problem my end
Trellis 1 year ago
Grays, Essex rm16 All router lights green but I cannot get to any websites for the last chips of hours. I need Internet for my work. When I use my mobile phone and it's data(not NOW TV) and go to their website service status page to get their latest info and to at least read they acknowledge a problem and are working on it instead it just says 'Uh oh! We're having trouble displaying this page Please refresh and try again'. Useless customer service.
Jon 1 year ago
Set your DNS to 8.8.8.8 / 8.8.4.4 and you can get back online. It's definitely their DNS servers that are ufcked.
Giorgina 1 year ago
Same problem as others. 3 green lights are on the router but nothing will connect. Coventry
Jem 1 year ago
PE19 Same as everyone else, 3 green lights on but no internet, St Neots
Caleb Holmes 1 year ago
NowTV has to be the worst broadband ive ever been with. Constantly shuts off for hours on end every single week. I’m paying for a service that spends more time offline than online it’s ridiculous. Will be cancelling tonight and switching back to sky. Embarrassing
bailey 1 year ago
Bideford , Devon No Connection Here , Best Thing To Do Is Wait Until The Morning , Should Be Okay By Then - Servers Or Staff Themselves Will JHave The Issue Resolved By Then
Shell 1 year ago
No internet for streaming, lights on, seems to be a reoccurring issue with this broadband. Also technical checks aren’t working on the app either! Tn395ef Bexhill on sea
Le Hawt 1 year ago
No internet with my now tv broadband in Shropshire. Absolutely outrageous! Tried resetting etc nothing has worked!! I get that things do fail from time to time however the service is shocking and I cannot see any updates from the provider. What are we paying for exactly?
Anna 1 year ago
Three green lights but no internet. Restarted router and now our network has disappeared.
m 1 year ago
how to change dns???? help
Nancy 1 year ago
No Internet connection since 10.50pm HA7
Babz 1 year ago
3 green lights but no internet NE24
John 1 year ago
Been down for nearly two hours New Cumnock
Sky Support 1 year ago
Change your DNS to 8.8.8.8 and it will work whilst Sky fix the issue
Lisa 1 year ago
I'm with Now Broadband and my internet has been done for 1 hour now however all 3 lights are green. I've disconnected and reconnected everything yet it's still the same. I've tried doing a check via now for any issues and it's unable to do so as it's says "oops that didn't work"
Chris 1 year ago
It's just DNS if you know how to change your DNS server, change it to something like 8.8.8 8 or 1.1.1.1 that will fix it... Worthing, UK
Sylver 1 year ago
Broadband is down again and it is not the first time. Tonight rebooted router twice still nothing. This is not what I signed for. Terrible service always stops. RH19 1RN East Grinstead
Tom 1 year ago
No connection on Now in Oxfordshire
Emma 1 year ago
Manchester, Trafford - no internet, 3 green lights and reset hub multiple times but still no connection
Paige 1 year ago
Will definitely be changing Internet provider tomorrow hope everyone gets sorted
Katie 1 year ago
Sk15 1dg no Internet but all 3 green lights are on and alexia is working?
Nick 1 year ago
Didcot, no Internet but all Green on the Router
Craig 1 year ago
Same as other comments, 3 green lights, reset 3 green lights on but no Internet connection, and while recording things of late and watching them it appears signal drops out, so maybe time to look elsewhere ????
L 1 year ago
Bristol - Once again, broadband is down! Continuing to prove to be about as stable as my marriage was!!
Sam 1 year ago
No broadband here in new Milton either
Jon 1 year ago
Yeah, it's the DNS servers. I can ping 8.8.8.8 (Google) but I can't ping or dig/nslookup Google.com. No response from either 90.207.238.159 or .160. This is why some services weirdly still work (turn the sim off on your phone and WhatsApp still works for example) but most won't.
Graeme 1 year ago
Still nothing after reset. 3 lights. No internet WA71EN Runcorn
Gemma 1 year ago
Internet down, ba6 9jj
765 1 year ago
London sw19 still down
Zoe 1 year ago
No internet ..wales
YQ 1 year ago
PE19. No internet for at least 40 minutes despite three green lights on the router.
Sue 1 year ago
No Internet Carmarthenshire
Adrian 1 year ago
BN43 Brighton no internet, becoming a regular occurrence here.
Karen 1 year ago
Piss take in Rotherham S60 wats going on? Some of us work from bloody home FFS
Ramakrishnan 1 year ago
All green lights, no internet, reset didn't work - wa5 warrington
Sam smith 1 year ago
Internet down in North Tyneside