Common problems are:
Affected Cities:
Comments on Patient Access
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About Patient Access
Patient Access, a digital health service, is transforming the way we manage our health. With millions of users worldwide, it offers online access to GP services. You can book appointments, order repeat prescriptions, & view your medical records. But, sometimes, the site may face outages. Our web page monitors these glitches round the clock & keeps you informed about the operational status of Patient Access from any place globally. Don't miss out on managing your health; be the first to know when there's a glitch. Always stay on top of your health.
Map
Outage history
Reported outages on 09.10.2025:
There were a total of 4 outages at Patient Access. The most frequently affected cities were: Leeds
Reported outages on 08.10.2025:
There were a total of 1 outages at Patient Access. The most frequently affected cities were: Rotherham
Reported outages on 07.10.2025:
There were a total of 1 outages at Patient Access. The most frequently affected cities were: Kilmarnock
thx1138 3 weeks ago
"The request is blocked." followed by a long string of letters and numbers. Same problem in all browsers (firefox & chromium) and in private mode. East Sussex
ikram ullah 3 weeks ago
trying to log in to patient access shows this error The request is blocked. 20250916T112920Z-16cc7484cb72dr4bhC1LONyecn0000000f7g00000001bkqe bb5 6hn accrignton
Pixie 3 weeks ago
When logging in patient access comes up saying blocked
Coilin Hersey 3 weeks ago
TF3 1QP TELFORD. When I try to log in I get the following: The request is blocked.20250916T105746Z-16dcc45b4b62qgfvhC1LONf4an0000000cg0000000005anw
bootz 1 month ago
blank page troubles on chrome. Try patient access on incognito should work.
Rosemary 1 month ago
getting blank page with header, if accessing tech support won't let you out again to home page. TA1 4DY Taunton
Don Williams 1 month ago
Blank page when loging in after adding correct credentials.
John Worrall 1 month ago
Logged in to a blank screen
Martin 1 month ago
Logged into a blank screen Barnsley
Derek Maynard 1 month ago
Follow up - managed to order presciption on NHS app - Sunderland
Derek Maynard 1 month ago
Same as others - blank screen on login - Sunderland
Don Williams 1 month ago
Unable to access. Blank screen after signing in.
David Terry 1 month ago
Unable to access Patient Access
David Terry 1 month ago
Unable to access Patient Access
Bob 1 month ago
01/09/25 - Same issue as other users...blank screen after completing login. Tried via Laptop and Mobile phone with same result.
Anthony Hesdon 1 month ago
Once logged in, just a Blanc screen. Liverpool
Sonni 1 month ago
Getting a blank screen after log-in, whichever way I log in. I have reported it to PA.
Mads 1 month ago
cant log in to patient access - just get a blank screen
LF 1 month ago
Can't log in on laptop or on phone app. Just getting blank screen on laptop, and not showing any information on app. Liverpool
Jo 1 month ago
Blank screen when logged in - Co Down NI