Common problems are:
Affected Cities:
Comments on Patient Access
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About Patient Access
Patient Access, a digital health service, is transforming the way we manage our health. With millions of users worldwide, it offers online access to GP services. You can book appointments, order repeat prescriptions, & view your medical records. But, sometimes, the site may face outages. Our web page monitors these glitches round the clock & keeps you informed about the operational status of Patient Access from any place globally. Don't miss out on managing your health; be the first to know when there's a glitch. Always stay on top of your health.
Map
Outage history
Reported outages on 30.10.2025:
There were a total of 1 outages at Patient Access. The most frequently affected cities were: Ulverston
Reported outages on 29.10.2025:
There were a total of 50 outages at Patient Access. The most frequently affected cities were: London, Manchester, Warrington, Teddington, Sittingbourne
Reported outages on 28.10.2025:
There were a total of 1 outages at Patient Access. The most frequently affected cities were:
Reported outages on 26.10.2025:
There were a total of 1 outages at Patient Access. The most frequently affected cities were:
Oonagh 3 days ago
The website taking too long to load and app won't open either. My internet is fine. N. Ireland
C Miller 3 days ago
Can't sign in - Belfast
Emma 3 days ago
Can't sign onto the app. Manchester
peter a 3 days ago
ok this morning. radio 4 reports national outage of a number of sites ( didn't mention patient access )
steve 3 days ago
unable to access site problem with it not my end or internet liverpool l30
Mandy Burgess 3 days ago
Highley, Shropshire. Patient Access via Google or the Mobile app is not working
Margaret 3 days ago
Website dose not open in Google Chrome. Unable to login in Google Chrome. They need to have a status page that is up to date, not giving the status for 23rd August 2024.
Robert Bruce Ward 4 days ago
Stafford ST17 9XL no service today
thx1138 1 month ago
"The request is blocked." followed by a long string of letters and numbers. Same problem in all browsers (firefox & chromium) and in private mode. East Sussex
ikram ullah 1 month ago
trying to log in to patient access shows this error The request is blocked. 20250916T112920Z-16cc7484cb72dr4bhC1LONyecn0000000f7g00000001bkqe bb5 6hn accrignton
Pixie 1 month ago
When logging in patient access comes up saying blocked
Coilin Hersey 1 month ago
TF3 1QP TELFORD. When I try to log in I get the following: The request is blocked.20250916T105746Z-16dcc45b4b62qgfvhC1LONf4an0000000cg0000000005anw
bootz 1 month ago
blank page troubles on chrome. Try patient access on incognito should work.
Rosemary 2 months ago
getting blank page with header, if accessing tech support won't let you out again to home page. TA1 4DY Taunton
Don Williams 2 months ago
Blank page when loging in after adding correct credentials.
John Worrall 2 months ago
Logged in to a blank screen
Martin 2 months ago
Logged into a blank screen Barnsley
Derek Maynard 2 months ago
Follow up - managed to order presciption on NHS app - Sunderland
Derek Maynard 2 months ago
Same as others - blank screen on login - Sunderland
Don Williams 2 months ago
Unable to access. Blank screen after signing in.