Common problems are:
Affected Cities:
Comments on Plusnet
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 01.07.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: London
Reported outages on 28.06.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Stoke-on-Trent
Reported outages on 26.06.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: London
Reported outages on 25.06.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: Leeds, London
Chrissy peters 1 year ago
In Somerset still no internet.
Chrissy peters 1 year ago
No internet with Plusnet since Saturday! Are they fixing this?
Sheila 1 year ago
Out on Poole Dorset since 4.30pm. Still out at 8pm
Bob Bear 1 year ago
Typical DNS server problem & not the first time. At the best of times Plusnet DNS servers are relatively slow. For a faster, more reliable DNS result switch your DNS servers from Plusnet's to Google's 8.8.8.8 and 8.8.4.4. If you've already done that you wouldn't have even noticed this latest DNS outage. TN23 7SH - Ashford - Outage from about 16:30 to 18:00
Richard 1 year ago
Seems sorted now - manchester
Joe 1 year ago
Internet back on in Swindon SN5
Huw 1 year ago
No Internet in Holywell, North Wales??
Bill 1 year ago
Dl16 Durham, sorted, had to do a factory reset on router, that's a first, all working now????
CJ 1 year ago
Internet has been down in Seahouses but seem ok at the moment
Jules 1 year ago
No Internet here. East Yorkshire YO43 3GF
Ruth 1 year ago
Still out since 4:30pm in Gloucester
Katy 1 year ago
Still down in Eastbourne.
Oli 1 year ago
Worked for 5 minutes then stopped again. Edinburgh
Richie 1 year ago
Been off since just before 16:30 - Had to stop working. Up and working by changing Router DNS Settings to Google DNS - IPv4 in Router Will revert once confirmed working. Havent had outage in years but have been living in Spain which is far ahead this country... dont know why I came back. Medieval
Bill 1 year ago
Dl16 Durham, blue light on no internet
Clare 1 year ago
Came back on in London for about 5 minutes. Now it’s down again ????
Alawyn 1 year ago
Internet down since 4.30pm in Preston
Robynn 1 year ago
Internet down Leeds.
M Martin 1 year ago
Plusnet router hub blue light on reboot all OK reports connected no Internet using smartphone to test with
Richard R 1 year ago
Service up in somerset now