All Virgin Mobile reports of the last 24 hours

No problems found!

Common Problems are:

Mobile internet 46%
Mobile Phone 41%
Cable internet 10%
Something else 3%


Affected Cities:


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About Virgin Mobile

Virgin Mobile is a popular mobile phone operator in the UK, founded in the year 1999 as a subsidiary of Virgin Media. Virgin Mobile is the first mobile virtual network operator or MVNO in the world, operating on the network of another UK provider – EE mobile.

Virgin Mobile offers mobile services including pay as you go (PAYG) and contract plans, and also provides mobile broadband. Users can purchase Virgin Mobile services from the Virgin Mobile or Virgin Media outlets across the country. 4G services were launched by Virgin Media in late 2016. The plan allows customers to carry over unused data every month and provides free WhatsApp and Facebook Messenger access to 4G users.

The fastest way to reach Virgin Mobile customer support for service outages or problems is via text messaging at 0753-305-1809. If services are down or to speak to an agent directly, dial 789 from a Virgin mobile or call 0345-600-0789 from any phone.


Live reports

Twitter BozzaBozza1

@BozzaBozza1 @Virgin @VirginStartUp Can you assist me me please I am looking for the email address for Mr Shai Weiss personal as… https://t.co/BJaEEoutiY

18.09.2020 17:48:08
Twitter BozzaBozza1

@BozzaBozza1 @Virgin @simonsinek @VirginStartUp Can you assist me me please I am looking for the email address for Mr Shai Weiss… https://t.co/DdS45IBhUq

18.09.2020 17:47:03
Twitter BozzaBozza1

@BozzaBozza1 @Virgin @VirginHotelsLV Can you assist me me please I am looking for the email address for Mr Shai Weiss personal a… https://t.co/lmTFTwwgla

18.09.2020 17:46:49
Twitter BozzaBozza1

@BozzaBozza1 @Virgin Can you assist me me please I am looking for the email address for Mr Shai Weiss personal assistant CEO at VIRGIN ATLANTIC

18.09.2020 17:45:59
Twitter nsfw_maxie

@nsfw_maxie RT @ahekaos: VIRGIN??(:(??!

18.09.2020 17:33:15
Twitter ahekaos

@ahekaos VIRGIN??(:(??! https://t.co/wdahZlsntX

18.09.2020 17:30:58
Twitter thetwittser

@thetwittser 10 min phone call , saved me £300 a year my @Virgin bill due to rise by £23 month now £2 less than I currently pay!… https://t.co/yfLj0YOmNP

18.09.2020 16:28:12
Twitter thiccandtired99

@thiccandtired99 @sophialmww @Virgin Absolutely outrageous..my cousin David has had the exact same problem 😖

18.09.2020 16:27:06
Twitter virginhelp

@virginhelp @Emmms_ @Virgin @Emmms_ Hi Emily, this isn't good to hear. If you haven't already done so, you may want to drop… https://t.co/jKgQZQhc47

18.09.2020 16:26:09
Twitter KnGJohnson

@KnGJohnson RT @TekSavvyBuzz: DYK: @bell uses their fighter brand @virgin to undercut competitor prices? Surprise, surprise: @rogers is doing the same…

18.09.2020 16:23:54
Twitter MiguelICarlos

@MiguelICarlos RT @Virgin: Dreaming of trips to Vegas? Take a peek at @VirginHotelsLV https://t.co/syeKV78dXX https://t.co/kLhB4cOmoY

18.09.2020 16:22:18
Twitter kaufmanprod1

@kaufmanprod1 @Virgin @VirginHotelsLV I may be forced to stay there next time I go out for work. Not because anyone is making me,… https://t.co/W3ZwwgorSv

18.09.2020 16:22:17
Twitter Bmyidl

@Bmyidl RT @Virgin: Take a peek at @VirginAtlantic’s next destination... https://t.co/UNZfGJoHdY https://t.co/9D7CQ0re2E

18.09.2020 15:48:32
Twitter gingersnipes77

@gingersnipes77 RT @TekSavvyBuzz: DYK: @bell uses their fighter brand @virgin to undercut competitor prices? Surprise, surprise: @rogers is doing the same…

18.09.2020 15:42:53
Twitter arahman97

@arahman97 @febradley71 @TekSavvyBuzz @Bell @Virgin @Rogers @Fidomobile They have to when the telcos force higher fees... But… https://t.co/Ci72XRtvDc

18.09.2020 15:40:26
Twitter bpdyke_

@bpdyke_ @121455215072O2O People made virgin jokes. :(

18.09.2020 15:39:28
Twitter Emmms_

@Emmms_ Honestly no idea why we ever swapped our internet to @virgin. Literally biggest shit show going. We’ve had issues s… https://t.co/Cp8L2dqiMT

18.09.2020 15:32:36
Twitter lil_rush

@lil_rush @czarawesomer88 @TekSavvyBuzz @Bell @Virgin @Rogers @Fidomobile Lol anything involving bell and rogers will never benefit consumers

18.09.2020 15:04:42
Twitter innov8tor3

@innov8tor3 @virginhelp @Virgin @virginmedia Thanks @virginhelp , you didn't come up in a hashtag search earlier today, but goo… https://t.co/XhC4RJiOoC

18.09.2020 14:52:35
Twitter mvgitek

@mvgitek RT @TekSavvyBuzz: DYK: @bell uses their fighter brand @virgin to undercut competitor prices? Surprise, surprise: @rogers is doing the same…

18.09.2020 14:41:10
Twitter nervyscientist

@nervyscientist It would be wonderful if I didn’t have to lose at least 45 mins of every working day to @Virgin media’s utterly rubbish internet 🙃🙃🙃🙃🙃🙃

18.09.2020 14:30:56
Twitter carpsanpedro

@carpsanpedro yellow, watermelon, virgin :((

18.09.2020 13:25:52
Twitter Keira2430Evan

@Keira2430Evan RT @TekSavvyBuzz: DYK: @bell uses their fighter brand @virgin to undercut competitor prices? Surprise, surprise: @rogers is doing the same…

18.09.2020 13:07:05
Twitter stephcurivan

@stephcurivan The song on @Virgin tv advert makes me sad... i sent it to someone years ago and they said it's a sh*t song without… https://t.co/JhUtYWoi5p

18.09.2020 12:56:24
Twitter qtshanai

@qtshanai @FrostyyTheKidd got played by a cano div2 virgin :(

18.09.2020 12:46:49
Twitter MacReadys_Beard

@MacReadys_Beard @TalkTalk possibly has the worst customer service I've ever dealt with. Cant even make a complaint about the poor s… https://t.co/adGngiGWF9

18.09.2020 12:35:39
Twitter 1yvonnet

@1yvonnet RT @TekSavvyBuzz: DYK: @bell uses their fighter brand @virgin to undercut competitor prices? Surprise, surprise: @rogers is doing the same…

18.09.2020 12:06:52
Twitter Jugdar_Yeslek

@Jugdar_Yeslek @sophialmww @Virgin Tell me about it Awful phone service. Had someone put me on silent hold for 20mins the other d… https://t.co/ujBxdTUfNc

18.09.2020 11:42:37
Twitter virginhelp

@virginhelp @sophialmww @Virgin @sophialmww Hello, Sophia. It's never nice to hear this. We have tagged @virginmedia who should be able to help. VH

18.09.2020 11:39:39
Twitter virginhelp

@virginhelp @HDMB5 @Virgin @HDMB5 We appreciate how frustrating this must be. We have tagged @virginmedia so that they can look into this for you. VH

18.09.2020 11:37:54