All Virgin Mobile reports of the last 24 hours

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Comments on Virgin Mobile

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Nisreen alahmadi Avatar

Nisreen alahmadi
my 3 mobile phones with virgin mobile at]re not working. Not able to send or revise calls on any of them to to problem with your air connections. what to do?

4 months ago
Dave Pooley Avatar

Dave Pooley
S667BJ zero phone signal over last few days, usually quite a good strong signal. Its also affecting wifes phone and neighbours phone who are also on Virgin network. Please check its causing me problems

4 months ago
Andrea Avatar

Andrea
CB1 Cambridge

4 months ago
Andrea Avatar

Andrea
Unable to send sms...not sure if I can receive them either

4 months ago
Louise Wright Avatar

Louise Wright
Not able to send texts. Liverpool L31

4 months ago
Col Avatar

Col
No Service intermittent, unable to make / receive calls / no audio Hazlemere, High Wycombe

4 months ago
Col Avatar

Col
No Service intermittent, unable to make calls / no call audio since midday

4 months ago
james pilkington Avatar

james pilkington
Mobile has 'No Service' on and off over a week now le167ne

4 months ago
james pilkington Avatar

james pilkington
Mobile has 'No Service' on and off over a week now

4 months ago
Philip Alison Brewer Avatar

Philip Alison Brewer
Mobile has 'No Service' for the entire day. Still down with not being able to make calls. texts etc. Help please PL5 4LX Plymouth

5 months ago
Simon O Avatar

Simon O
SG1 Stevenage No mobile data. I'm told there are 3 towers down since yesterday. No mention of that when I was forced to upgrade from PAYG!

5 months ago
philip king Avatar

philip king
Neither v6 box getting internet connection. internet to PC working fine. reset everything still no TV

5 months ago
Williams Avatar

Williams
TF2 No TV or email (otherwise internet seems to be ok) landline appears ok

5 months ago
Graham Lonsdale Avatar

Graham Lonsdale
LA2 no signal whatsoever on phone, wi-fi still working

5 months ago
Sarah lou Smith Avatar

Sarah lou Smith
Dundee scotland as well at 11pm.

5 months ago
Leanne Mitchell Avatar

Leanne Mitchell
I've just lost complete signal, got nothing at the top went to an E then gone completely now. Manchester M41

5 months ago
Chris Avatar

Chris
VIRGIN MOBILE HAVE TOTAL DISREGARD FOR THEIR CUSTOMERS AND CONSUMER LAW! IF YOU HAVE ANY PROBLEMS THEY WON’T HELP, BUT THEY’LL HAPPILY KEEP TAKING YOUR MONTHLY PAYMENTS.

5 months ago
Barbara Selby Avatar

Barbara Selby
Mobile signal on and off for past three days - becmming regular occurrence - very frustrating. Findon Valley BN14

5 months ago
Shenda Avatar

Shenda
Mobile Internet down again, this happens nearly every month, its a joke, people rely on there phones for emergency ect.

6 months ago
Shenda Avatar

Shenda
Mobile Internet down again, this happens nearly every month, its a joke, people rely on there phones for emergency ect.

6 months ago

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About Virgin Mobile

Virgin Mobile is a popular mobile phone operator in the UK, founded in the year 1999 as a subsidiary of Virgin Media. Virgin Mobile is the first mobile virtual network operator or MVNO in the world, operating on the network of another UK provider – EE mobile.

Virgin Mobile offers mobile services including pay as you go (PAYG) and contract plans, and also provides mobile broadband. Users can purchase Virgin Mobile services from the Virgin Mobile or Virgin Media outlets across the country. 4G services were launched by Virgin Media in late 2016. The plan allows customers to carry over unused data every month and provides free WhatsApp and Facebook Messenger access to 4G users.

The fastest way to reach Virgin Mobile customer support for service outages or problems is via text messaging at 0753-305-1809. If services are down or to speak to an agent directly, dial 789 from a Virgin mobile or call 0345-600-0789 from any phone.

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Outage history

Reported outages on 26.05.2022:
There were a total of 1 outages at Virgin Mobile. The most frequently affected cities were: London
Reported outages on 25.05.2022:
There were a total of 4 outages at Virgin Mobile. The most frequently affected cities were: London
Reported outages on 23.05.2022:
There were a total of 16 outages at Virgin Mobile. The most frequently affected cities were: London
Reported outages on 22.05.2022:
There were a total of 1 outages at Virgin Mobile. The most frequently affected cities were: London
Reported outages on 20.05.2022:
There were a total of 1 outages at Virgin Mobile. The most frequently affected cities were: London