Let others know about your problems with Virgin Mobile: Write comment
Virgin Mobile is a popular mobile phone operator in the UK, founded in the year 1999 as a subsidiary of Virgin Media. Virgin Mobile is the first mobile virtual network operator or MVNO in the world, operating on the network of another UK provider – EE mobile.
Virgin Mobile offers mobile services including pay as you go (PAYG) and contract plans, and also provides mobile broadband. Users can purchase Virgin Mobile services from the Virgin Mobile or Virgin Media outlets across the country. 4G services were launched by Virgin Media in late 2016. The plan allows customers to carry over unused data every month and provides free WhatsApp and Facebook Messenger access to 4G users.
The fastest way to reach Virgin Mobile customer support for service outages or problems is via text messaging at 0753-305-1809. If services are down or to speak to an agent directly, dial 789 from a Virgin mobile or call 0345-600-0789 from any phone.
Nisreen alahmadi
my 3 mobile phones with virgin mobile at]re not working. Not able to send or revise calls on any of them to to problem with your air connections. what to do?
Dave Pooley
S667BJ zero phone signal over last few days, usually quite a good strong signal. Its also affecting wifes phone and neighbours phone who are also on Virgin network. Please check its causing me problems
Andrea
CB1 Cambridge
Andrea
Unable to send sms...not sure if I can receive them either
Louise Wright
Not able to send texts. Liverpool L31
Col
No Service intermittent, unable to make / receive calls / no audio Hazlemere, High Wycombe
Col
No Service intermittent, unable to make calls / no call audio since midday
james pilkington
Mobile has 'No Service' on and off over a week now le167ne
james pilkington
Mobile has 'No Service' on and off over a week now
Philip Alison Brewer
Mobile has 'No Service' for the entire day. Still down with not being able to make calls. texts etc. Help please PL5 4LX Plymouth
Simon O
SG1 Stevenage No mobile data. I'm told there are 3 towers down since yesterday. No mention of that when I was forced to upgrade from PAYG!
philip king
Neither v6 box getting internet connection. internet to PC working fine. reset everything still no TV
Williams
TF2 No TV or email (otherwise internet seems to be ok) landline appears ok
Graham Lonsdale
LA2 no signal whatsoever on phone, wi-fi still working
Sarah lou Smith
Dundee scotland as well at 11pm.
Leanne Mitchell
I've just lost complete signal, got nothing at the top went to an E then gone completely now. Manchester M41
Chris
VIRGIN MOBILE HAVE TOTAL DISREGARD FOR THEIR CUSTOMERS AND CONSUMER LAW! IF YOU HAVE ANY PROBLEMS THEY WON’T HELP, BUT THEY’LL HAPPILY KEEP TAKING YOUR MONTHLY PAYMENTS.
Barbara Selby
Mobile signal on and off for past three days - becmming regular occurrence - very frustrating. Findon Valley BN14
Shenda
Mobile Internet down again, this happens nearly every month, its a joke, people rely on there phones for emergency ect.
Shenda
Mobile Internet down again, this happens nearly every month, its a joke, people rely on there phones for emergency ect.