Common problems are:
Affected Cities:
Comments on Plusnet
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 01.07.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: London
Reported outages on 28.06.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Stoke-on-Trent
Reported outages on 26.06.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: London
Reported outages on 25.06.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: Leeds, London
Liz 4 months ago
My madasafish email is back up and running, as of some point around 2pm today - that's a relief!
Liz 4 months ago
Madasafish server still down as of 9:20 am
Liz 4 months ago
Hi, Liz again! I have phoned PlusNet. It is an issue with the madasafish server, they are on it, but don't have a real idea of how long, doesn't sound like it should be days though. Suggested keeping checking emails and at some point they will start. Apparently they are getting lots of calls.
Liz 4 months ago
My madasafish email is not working either error 0x80024108 Did anyone get a fix? I see the monthly Microsoft updates have happened, so that might have wreaked something
Mal 4 months ago
My madasafish email server is down. .it reports error trying to send or receive email. What is going on? I am missing critical messages.
Harry 5 months ago
One minute it works then it’s down Have reported it in last few days was told no issues with line But off again and again tonight
Elaine 1 year ago
Internet been very intermittent for past week. Especially in the evenings but now getting worse during the day as well. IV2 Inverness
Pete 1 year ago
Broadband really slow in Leicester
Paul C 1 year ago
Plusnet Broadband down in Torbay
Mimi 1 year ago
Intermittent WiFi connection issues - works for a moment and then stops - problem bring experienced on all my devices since past two days
Alistair 1 year ago
Now over 24 hours and no internet at our home on Dundee
Chrissy peters 1 year ago
In Somerset, Still no internet, what is Plusnet doing?
Mags 1 year ago
No internet in Sheffield not been good all week
Poppy 1 year ago
Plusnet went down yesterday at 4pm, it’s still off. Getting rather impatient as losing money as work from home. Stirling
alistair montgomery 1 year ago
Went down Monday afternoon and still no connection this morning. Dundee.
Ruby 1 year ago
Went down at 4ish last night still not working. Derbyshire
sara 1 year ago
Went off at 4:30 last night, still down this morning! Blackwood, South Wales
Laura 1 year ago
WiFi went down yesterday afternoon. Cane back on at 6pm. Woke up this morning and it was fine and then it's just gone back off again. What's happening plusnet!
Jim 1 year ago
Sedgemoor Somerset, no broadband all night from plusnet. Maybe could rename themselves minusnet?
Alan 1 year ago
Broadband went down at about 5pm for an hour or so, and has now gone down again