Common problems are:
Affected Cities:
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Elaine 9 months ago
Internet been very intermittent for past week. Especially in the evenings but now getting worse during the day as well. IV2 Inverness
Pete 10 months ago
Broadband really slow in Leicester
Paul C 10 months ago
Plusnet Broadband down in Torbay
Mimi 11 months ago
Intermittent WiFi connection issues - works for a moment and then stops - problem bring experienced on all my devices since past two days
Alistair 11 months ago
Now over 24 hours and no internet at our home on Dundee
Chrissy peters 11 months ago
In Somerset, Still no internet, what is Plusnet doing?
Mags 11 months ago
No internet in Sheffield not been good all week
Poppy 11 months ago
Plusnet went down yesterday at 4pm, it’s still off. Getting rather impatient as losing money as work from home. Stirling
alistair montgomery 11 months ago
Went down Monday afternoon and still no connection this morning. Dundee.
Ruby 11 months ago
Went down at 4ish last night still not working. Derbyshire
sara 11 months ago
Went off at 4:30 last night, still down this morning! Blackwood, South Wales
Laura 11 months ago
WiFi went down yesterday afternoon. Cane back on at 6pm. Woke up this morning and it was fine and then it's just gone back off again. What's happening plusnet!
Jim 11 months ago
Sedgemoor Somerset, no broadband all night from plusnet. Maybe could rename themselves minusnet?
Alan 11 months ago
Broadband went down at about 5pm for an hour or so, and has now gone down again
Chrissy peters 11 months ago
In Somerset still no internet.
Chrissy peters 11 months ago
No internet with Plusnet since Saturday! Are they fixing this?
Sheila 11 months ago
Out on Poole Dorset since 4.30pm. Still out at 8pm
Bob Bear 11 months ago
Typical DNS server problem & not the first time. At the best of times Plusnet DNS servers are relatively slow. For a faster, more reliable DNS result switch your DNS servers from Plusnet's to Google's 8.8.8.8 and 8.8.4.4. If you've already done that you wouldn't have even noticed this latest DNS outage. TN23 7SH - Ashford - Outage from about 16:30 to 18:00
Richard 11 months ago
Seems sorted now - manchester
Joe 11 months ago
Internet back on in Swindon SN5
Huw 11 months ago
No Internet in Holywell, North Wales??
Bill 11 months ago
Dl16 Durham, sorted, had to do a factory reset on router, that's a first, all working now????
CJ 11 months ago
Internet has been down in Seahouses but seem ok at the moment
Jules 11 months ago
No Internet here. East Yorkshire YO43 3GF
Ruth 11 months ago
Still out since 4:30pm in Gloucester
Katy 11 months ago
Still down in Eastbourne.
Oli 11 months ago
Worked for 5 minutes then stopped again. Edinburgh
Richie 11 months ago
Been off since just before 16:30 - Had to stop working. Up and working by changing Router DNS Settings to Google DNS - IPv4 in Router Will revert once confirmed working. Havent had outage in years but have been living in Spain which is far ahead this country... dont know why I came back. Medieval
Bill 11 months ago
Dl16 Durham, blue light on no internet
Clare 11 months ago
Came back on in London for about 5 minutes. Now it’s down again ????
Alawyn 11 months ago
Internet down since 4.30pm in Preston
Robynn 11 months ago
Internet down Leeds.
M Martin 11 months ago
Plusnet router hub blue light on reboot all OK reports connected no Internet using smartphone to test with
Richard R 11 months ago
Service up in somerset now
Mandy 11 months ago
Plusnet not working in yo30 4ue York
Fe 11 months ago
Out in Bishops Stortford
Donna 11 months ago
Out in Bedfordshire
Tim 11 months ago
No internet gargrave Skipton
Clare 11 months ago
Back on in London.
Fran 11 months ago
Internet back on in Dorset