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About Channel 4
Channel 4, a free-to-air television service, is a largely self-funded, public channel operating in the UK. Founded in 1982 as a subsidiary of IBA, the Independent Broadcasting Authority, Channel 4 is currently owned by the public Channel Four Television Corporation. The channel serves as the fourth British service after BBC One, BBC Two and ITV.
Channel 4 currently airs shows in various genres including comedy, current affairs, school programming, religious programs, and movies among others. A Woman of Substance and Big Brother are some of the popular shows that are aired by the channel with a large viewership of over 13 million each. Channel 4 also launched a video-on-demand service in 2006 called All 4, which airs a range of recently streamed shows on the channel.
Channel 4’s support center can be reached at 0345-076-0191 for any queries or service problems. For issues with system outages and service going down, check the web page for local issues before reaching out to the support team.
Outage history
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Emily B 7 months ago
All 4 not working here either (Royal Wharf, London, E16) - error message 4200-DRM-FAILED
STRY 7 months ago
I got same problem everything else's works fine apart from 4on app smart tv
Sunflowerpower 7 months ago
Unable to watch any catch up. Plays all the ads but not the programme. Comes up with "embarrassing" message. Been like this since 7am. My location Swanage Dorset.
Sam 7 months ago
All I can watch is ads! It's coming up, something went wrong this is embarrassing. I keep trying in a few minutes like it says too but still not working hours later!
Dawn 7 months ago
Worked fine yesterday on roku/web. Today all I get is well this is embarrassing error 201. Tries restarting and uninstalling app but error code the same. Postcode SY13 area
Sarah Denly 7 months ago
Very bad signal loss, buffering and pixilated at time. Whilst watching the football tonight. OX12 9EY Wantage Oxfordshire
Silky 8 months ago
Message appears ‘There has been a problem connecting to Channel 4, please retry.’ However, it does not matter how many times I’Retry’ nothing happens. G51 Glasgow
Hels 9 months ago
C4 on smart tv constantly buffering. Cannot watch. Been like this 2 days. Only way out of app is to turn tv off. All other apps are fine. Only c4 problem
China 9 months ago
All 4 app won’t load programs, keep getting error code 4401-network file Cambridgeshire
Paul 10 months ago
Keep getting server error problem when trying to watch live football. ex39 area
Daphne 10 months ago
Channel 4 not available from Sky in the Republic of Ireland Co Cavan A82X995
Tracey 10 months ago
B69 area not working for 4 on demand.
gordon covey 10 months ago
2010 token error on firestick and smart tv app and phone app kw14 8sz thurso
Phil 10 months ago
NW67EH Channel 4 coverage of Canadian Qualifications for F1 .. programme froze half way and after hours of waiting & retrying still does not continue. Other programs on channel 4 are working fine.
Jay 10 months ago
SK16 4NA + Manchester. Channel 4 not available on television or through Sky box.
Kay 10 months ago
All 4 app not loading at all on my TV was working ok a few days ago then suddenly kept freezing and buffering so bad it was impossible to watch and now when I click on the app it shows some very small writing in pink that is too small to read and have to turn TV off to return to normal TV as it won't let you leave any other way
Lynda 10 months ago
All channel 4 programmes started going wrong a few days ago. Tried to retune tv and now they're missing from menu along with itv programmes too. Tried a different tv in another room and the same problem. This is in Braintree, Essex
Sue Larson 11 months ago
Lost channel 4 totally for a few days, then when it did come back so broken up couldn't watch it. 55448 Coon Rapids
Lynn Ferguson 11 months ago
Channel 4 cutting out every few minutes, impossible to watch. In the App and live
Oonagh McCann 11 months ago
have problems with all the channels with the channel 4 group for the past 3 weeks. It just freezes on ordinary tv and won't record at all. Bray, Co. Wicklow A98FK76