All Onestream reports of the last 24 hours

No problems found!


Common problems are:

Affected Cities:


Comments on Onestream

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John Avatar

John
Shocking interest kps not even 1mb Ca103px

6 hours ago
Claire Chambers Avatar

Claire Chambers
No internet. No connection to internet. All day so far 23/05/2022 Cm111ah Billericay Essex

3 days ago
Niwanthi Fernando Avatar

Niwanthi Fernando
S81 no internet connection. Poor connection all the time . Can’t wait to end my contract to leave this company. No online chat phone is not answered. Useless

5 days ago
Maureen Chudley Avatar

Maureen Chudley
No internet in North Essex CO16

1 week ago
Chris Chalkley Avatar

Chris Chalkley
Connection keeps dropping out

1 week ago
Mark Michalowski Avatar

Mark Michalowski
WF11 - Knottingley nr Pontefract/Leeds Well, after no contact from Onestream for over a week (when they claimed an Openreach engineer HAD called, two weeks ago, when they hadn't called at all) an Openreach engineer suddenly appeared at my door yesterday, wired me up - and I finally had the interwebs! I emailed Onestream to confirm that I was connected with them (because, since their silence, I'd signed up with NOW Broadband, and I wasn't sure who I'd just been connected with) and to check that they WOULDN'T be charging me £120 for a missed appointment that they told me I'd have to pay, and have heard nothing from them in the last 24 hours. And, to put the cherry on the cake, my broadband went down three hours ago and I'm still waiting for it to come back on. Great start, Onestream. Great start! :(

2 weeks ago
Chris atkinson Avatar

Chris atkinson
Hunmanby YO14 0LX This is the worst broadband supplier I have ever had still no internet after6 days?

1 month ago
DAWN PORTER Avatar

DAWN PORTER
STILL NO INTERNET

1 month ago
Rich Cherrington  Avatar

Rich Cherrington
Had no internet for 12 hours. Just outside the 14 days window of having it. Customer service is closed so can't get any assistance, wish I'd never switched.

1 month ago
D.Porter  Avatar

D.Porter
TN12, KENT. Internet been down for 32hrs. Apparently Im told to just 'wait' for it to start working again! I'm a new customer of least than a week and this does not bode well!

1 month ago
GBra Avatar

GBra
Worst provider in terms of stable connection: connection intermittently drops out with ridiculous and irritating frequency. Downtime is usually only several seconds, but can be prolonged. Not a huge issue for streaming etc, but makes online gameplay annoying at best/impossible at worst. Guildford, Surrey

1 month ago
Jodie thompson Avatar

Jodie thompson
Internet not working, connecting to router just no Internet. Scottish borders Eh436ag

1 month ago
Elaine Bielby Avatar

Elaine Bielby
DN215AS Marton Gainsborough no internet since Thursday 8pm

2 months ago
Louise Avatar

Louise
DE73 Broadband keeps dropping recently. Comes back after minutes but this is very disruptive and is unacceptable.

2 months ago
P .neeve Avatar

P .neeve
Barnsley s74 no Internet or broadband service since Friday 20.15 went off not working since

3 months ago
Richard chapman  Avatar

Richard chapman
No internet Hemel Hempstead hp

3 months ago
John Avatar

John
Have connection to router but no connection to the internet went off 9pm 19/2/22

3 months ago
Gem  Avatar

Gem
Onestream down dy6 area always on a Sunday when you can't get any assistance

3 months ago
Lianne  Avatar

Lianne
No internet Cv13 6ag Warwickshire Went of about an hour ago and as it’s Sunday no on is available to talk to or live chat not happy

3 months ago
Thomas Pellew Avatar

Thomas Pellew
Nr104an no Internet connection 12 hours

3 months ago

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About Onestream

Onestream is one of the new entrants in the UK internet market. Founded in the year 2017, Onestream provides fiber, broadband, and telephony services to consumers. Based out of Fareham in Hampshire, the company offers new-age unlimited broadband plans that are incomparable to others in the industry.

The broadband service from Onestream is classified into Onestream Flow Unlimited, Jetstream Fiber Unlimited, and Xstream Superfiber Unlimited. Giving 17mbps, 38mbpss, and 76mbps speeds respectively, these plans cover any requirement users may have. Along with the basic package, the Onstream plans also offer unlimited data usage, free rental costs, and a free high-speed internet router with their packages. Onestream’s mobile services are also attractive, with huge discounts and add-on services such as PhoneFence to block unwanted callers.

Onestream offers customers an insurance plan called Broadband Assured to cover support costs incurred due to the network going down or other technical issues. For any problems or outages with Onestream services, the Stream Team, as they call their support service, is always available. Reach them at 0333-241-4449.

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Outage history

Reported outages on 26.05.2022:
There were a total of 2 outages at Onestream. The most frequently affected cities were: London
Reported outages on 25.05.2022:
There were a total of 3 outages at Onestream. The most frequently affected cities were: London
Reported outages on 24.05.2022:
There were a total of 4 outages at Onestream. The most frequently affected cities were: London
Reported outages on 23.05.2022:
There were a total of 4 outages at Onestream. The most frequently affected cities were: London
Reported outages on 22.05.2022:
There were a total of 1 outages at Onestream. The most frequently affected cities were: London
Reported outages on 21.05.2022:
There were a total of 10 outages at Onestream. The most frequently affected cities were: London, Manchester
Reported outages on 20.05.2022:
There were a total of 3 outages at Onestream. The most frequently affected cities were: London, Manchester