Common problems are:
Affected Cities:
Comments on Onestream
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About Onestream
Onestream is a top-notch provider in the broadband & telecomm industry, offering superfast internet connections to thousands of folks worldwide. Yet, just like any tech giant, it can face occasional hiccups causing service disruptions. Our webpage keeps an eye on these interruptions 24/7, supplying you with live updates about Onestream’s operating status from any place around the planet. Stay one step ahead; never miss out on your online activities.
Map
Outage history
Reported outages on 21.01.2025:
There were a total of 1 outages at Onestream. The most frequently affected cities were: London
Reported outages on 20.01.2025:
There were a total of 2 outages at Onestream. The most frequently affected cities were:
Reported outages on 19.01.2025:
There were a total of 4 outages at Onestream. The most frequently affected cities were: London, Leeds
Reported outages on 17.01.2025:
There were a total of 1 outages at Onestream. The most frequently affected cities were:
Reported outages on 16.01.2025:
There were a total of 1 outages at Onestream. The most frequently affected cities were: Stevenage
Reported outages on 15.01.2025:
There were a total of 1 outages at Onestream. The most frequently affected cities were: Reading
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Ev 2 weeks ago
London E3 Internet once again down in London. Previously they refused to refund as part of their policy. This has happened to many times. Ain’t using them again
Paulette AM 2 weeks ago
Internet down since yesterday. Tried live chat but no one answered. I'm in the west midlands anyone else having issues?
Sam 2 weeks ago
TR14 Camborne, Cornwall Internet been down ("unable to connect to internet") since about 18:00 today (Sat 4th) and it is now 22:00 Have reset router twice but can do nothing else.
Hayley Flicker 3 months ago
Nottingham, NG13 - down since this morning, apparently whole area went down but rest of street are back up and running within the hour we have nothing still. One stream sending engineer on Wednesday ????♀️
Tim Cook 3 months ago
Question: since their internet only works 50% of the time, does that mean we can reduce our direct debit by half?
Tim Cook 3 months ago
London. No internet
Gail 3 months ago
Durham DH9 no Internet since Saturday evening
Adrian cox 3 months ago
Internet down all morning wr141yd malvern worcester
TT 4 months ago
JUST NOW BACK ONLINE AFTER 48HOURS!!!!!!!!!!!!!!!!!!
TT 4 months ago
Internet down since 3pm saturday in ipswich, tried absolutely everything in the book(new cables , broadband filter, checked user settings on the router admin page, reset router many times, so definately a provider(onestream ) error. Couldnt get thro waited 30 mins. Avoid this company they cause severe anxiety ( i was charged double the agreed montly amount for 6 months) Had to fight to change it and alot of effort and time. Worst company ever experienced for broadband- AVOID AVOID AVOID
KM 4 months ago
just now restored in south east London. Outage started before 5pm last night
PM 4 months ago
Broadband restored in Taunton, Somerset. Onestream is a company that will not accept any phone calls and will inform you of broadband service loss. No contact by email or text, no apologies and no updates.
Jessie 4 months ago
One stream Internet down since Saturday evening. Still no internet today. Second time in a month to have no Internet for 1+ days. Oxfordshire, OX7
CSL 4 months ago
CH3 Chester. Internet just came back on here
Danny Smith 4 months ago
No Internet since early Saturday (21/09/24) evening. Absolute joke of a company! DN6 Doncaster
Matthew 4 months ago
No fibre for 20 hrs. Has come back now. Totally s*#t service. What are we paying for. 3rd world country. Essex.
Stephen 4 months ago
London Boroughs - RM1. Went down 6pm Sat night. Just come back on 11am Sunday 22nd. Horrible service. No updates. Horrific customer service. No support whatsoever.
anna 4 months ago
My internet is finally back now. Rotherham.
Michael Murphy 4 months ago
No internet since 7 AM this morning - Derry BT473G
Martin 4 months ago
Bristol BS4 - Onestream 1Gb fibre connection is down
Mara 4 months ago
Just spoke to them (10.30) and they don't have an ETA. Nottingham NG22
Sam 4 months ago
Cant even get through on phone lines it says busy. They don't even have a queue system for callers with an estimated time to respond? Why have they not got in touch with all of their customers? I'll be switching providers for sure at the end of the year.
Sam 4 months ago
Went down at 5pm yesterday. Came back on at some point while I was sleeping. Went OFF AGAIN at 10:20 this morning. Here in TR14, Cornwall
Ash 4 months ago
Just came back on 10:00 Ex16 tiverton, devon Went off 8pm last night
Elaine 4 months ago
One stream down in Aberdeenshire ab42
Mara 4 months ago
Down in Nottingham since yesterday afternoon. Been on hold for 52 minutes this morning no knee answers. Chat us closed although it says the technical department is open. At least provide an ETA I work from home !
Restorm 4 months ago
Onestream internet down since at least 6am Sunday (now 9:50), support lines are busy, not able to contact them at all. CT3 nr Canterbury
anna 4 months ago
Unbeliveable no internet from 6pm yesterday 21st September! No live support, lines are busy. S61 Rotherham
Harry 4 months ago
Down near Goole, East Yorkshire
Thomas 4 months ago
Down in Dumfries
Ld 4 months ago
Down since just after midday 21st southwest. Shocking this company.
Jeremy Russon 4 months ago
Onestream went out at 4.30 yesterday and still out this morning at 9.00. At what point in time is there a contract breach - I run a business from home and if it’s not back up tomorrow I will be in trouble!
Steven 4 months ago
Down in Inverurie AB51 since 2:49AM
Deborah smith 4 months ago
Down since Saturday 21st at about 4 pm.bromley area.hopefully gets resolved sooner rather than later.
Jessica 4 months ago
One stream down since 12pm 21st Kent TN10
Andy 4 months ago
OneStream down since 5pm Saturday 21st September. Southport PR8
julie mitchell 4 months ago
Nothing since 2 ish on 21/09 in tn12 area. Their phone number just disconnects as clearly overloaded with inbound calls, no announcement in home page either. Can’t wait to kick this lot into touch!
Naya 4 months ago
Onestream broadband outage in Nottingham since 10pm !!
Steve 4 months ago
Calling the onestream helpline and 'line busy' which isn't surprising. Onestream should put an update about this on their website
Pauline 4 months ago
Pauline Internet down since 5pm SE6