Common problems are:
Affected Cities:
Comments on Onestream
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About Onestream
Onestream is a top-notch provider in the broadband & telecomm industry, offering superfast internet connections to thousands of folks worldwide. Yet, just like any tech giant, it can face occasional hiccups causing service disruptions. Our webpage keeps an eye on these interruptions 24/7, supplying you with live updates about Onestream’s operating status from any place around the planet. Stay one step ahead; never miss out on your online activities.
Map
Outage history
Reported outages on 15.07.2025:
There were a total of 3 outages at Onestream. The most frequently affected cities were: Manchester
Reported outages on 14.07.2025:
There were a total of 1 outages at Onestream. The most frequently affected cities were:
Reported outages on 13.07.2025:
There were a total of 2 outages at Onestream. The most frequently affected cities were: Reading
Reported outages on 12.07.2025:
There were a total of 1 outages at Onestream. The most frequently affected cities were: Milton Keynes
Reported outages on 10.07.2025:
There were a total of 1 outages at Onestream. The most frequently affected cities were: London
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William Webster 2 weeks ago
Leuchars KY16 0HN WIFI ok but internet went down at about 2oclock this morning. It's asking me to sign in but it's not working.
Martin 2 weeks ago
Wigan WN6. No internet since 10:30. Eventually got through by phone - told openreach are on the case - should be fixed in 24-48 hours?!
Rose Davie 3 weeks ago
Cornwall near Newquay, outage since 11am this morning
Rose Davie 3 weeks ago
Cornwall near Newquay, outage since 11am this morning
David France 1 month ago
Preston PR5 4UB, no internet all this morning, tried using lan connection but still no joy.
Burt 1 month ago
Stevenage SG1, now day 5 with no wifi. Contacted Onestream once a day last 4 days for an update, each time they've said exactly the same thing, to wait as it will be fixed in '24/48h.'
Chin 1 month ago
Offline 31st May 0000-0600 SE13
Marlowe Bramich 1 month ago
Ng341dz Alton what is going on with your internet it is down again, i am going to change to another network supplier
Danny 2 months ago
No Internet available 2nd day consecutively. I've only been with Onestream for approx 7 days. No live chat available and phone lines are closed again.
Dave3D 3 months ago
@Tim Cook. I did what you said. Calculated the % of time when their service was unavailable this past month (around 43% of the time, which is pretty terrible if you ask me!) and deducted the corresponding amount from my monthly fee. Let’s see if they’ll reach out lol
John Mulligan 3 months ago
No internet for several hours, PR6
Christopher Wise 4 months ago
No Internet or network. Pl4 7lb Plymouth UK
Ann 5 months ago
My nan pays onestream £79.00 a month, £79!! And it's rubbish. Onestream should be ashamed of themselves
Ev 6 months ago
London E3 Internet once again down in London. Previously they refused to refund as part of their policy. This has happened to many times. Ain’t using them again
Paulette AM 6 months ago
Internet down since yesterday. Tried live chat but no one answered. I'm in the west midlands anyone else having issues?
Sam 6 months ago
TR14 Camborne, Cornwall Internet been down ("unable to connect to internet") since about 18:00 today (Sat 4th) and it is now 22:00 Have reset router twice but can do nothing else.
Hayley Flicker 9 months ago
Nottingham, NG13 - down since this morning, apparently whole area went down but rest of street are back up and running within the hour we have nothing still. One stream sending engineer on Wednesday ????♀️
Tim Cook 9 months ago
Question: since their internet only works 50% of the time, does that mean we can reduce our direct debit by half?
Tim Cook 9 months ago
London. No internet
Gail 9 months ago
Durham DH9 no Internet since Saturday evening