All Onestream reports of the last 24 hours

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Common problems are:

Affected Cities:


Comments on Onestream

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Keith T Avatar

Keith T
No/interrupted service for 2 days. Completely unreliable. Do not use as your Internet provider TN37 Hastings

2 days ago
Jane Avatar

Jane
CV10 Internet down

5 days ago
Kerry Avatar

Kerry
One and half weeks had my WiFi router was fine connected to my roku device last 3 days saying wireless connection fine but no internet what’s going on please surely not cut me of after just having it week

6 days ago
Jane Avatar

Jane
Internet not working. Rebooted router but still not connecting. Red light on router flashing

6 days ago
Chris Avatar

Chris
WiFi keeps crashing out been like this for couple months now

1 week ago
Pamela Schulz  Avatar

Pamela Schulz
Had onestream Broadband for 6 months supposed to be super fast fiber optic. Its always streaming you can't watch anything all the way through without it streaming I'm sick to death of it now . Wigan wn35uf

2 weeks ago
michAel taylor Avatar

michAel taylor
Ub9 6aw Harefield. 3 routers in 3 months. Not getting what I pay for or signed up to. The worst broadband experience of all time. Steer clear. Paying more pays off!

1 month ago
Thomas Whitehouse Avatar

Thomas Whitehouse
What a shambles of a company .. take my word for it Onestream is a terrible broadband customer service nightmare ...the equipment is rubbish .. all in all don't join them .it will end in tears

1 month ago
Bill Ludwig Avatar

Bill Ludwig
Click 'login', nothing happens. Manchester, CT, USA 06040

1 month ago
Scottuss B Avatar

Scottuss B
Mines off after a week of joining what a load of shit co1 colchester

1 month ago
Trevor Wood Avatar

Trevor Wood
Internet down, and 100 percent no way to contact them. No one on the phone, or chat or Twitter! I'd write a letter but I'm sure it will be returned to sender.

2 months ago
Jeremy Paine Avatar

Jeremy Paine
No internet connection as promised, phones not answered by humans and not able to leave a message because mail box is full. Have they gone bust!!! customer service no existent, false advertising on web site!!! Llandrindod LD1

2 months ago
Gillian Madley Avatar

Gillian Madley
I am trying to report a fault on behalf of my mother-in-law who is 89. She is vulnerable and has not had a working telephone line for 2 days. I have tried to contact One Stream on several telephone numbers but I am not being answered. Also the inbox is full and won't accept messages. This is an urgent situation! The telephone number with a fault is 01633880311. Please contact via email to advise how this can be rectified.

2 months ago
Chrysa Avatar

Chrysa
No internet connection for the past hour. What is wrong with onestream?

2 months ago
Jamie Avatar

Jamie
No internet for two days, new customer not experiencing flawless uninterrupted internet

2 months ago
Kieron Avatar

Kieron
Still no internet for the 3rd day. Currently at 75+ hours. What is wrong and why is it taking so long. There customer service isn’t helpful either.

2 months ago
Kieron Avatar

Kieron
No internet for the 3rd day on 75+ hours now. What is going on and why is it taking so long to fix. Bournemouth BH2

2 months ago
Clive Harkcom  Avatar

Clive Harkcom
TR26 St Ives Cornwall Internet has kept crashing since 28/02

3 months ago

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About Onestream

Onestream is one of the new entrants in the UK internet market. Founded in the year 2017, Onestream provides fiber, broadband, and telephony services to consumers. Based out of Fareham in Hampshire, the company offers new-age unlimited broadband plans that are incomparable to others in the industry.

The broadband service from Onestream is classified into Onestream Flow Unlimited, Jetstream Fiber Unlimited, and Xstream Superfiber Unlimited. Giving 17mbps, 38mbpss, and 76mbps speeds respectively, these plans cover any requirement users may have. Along with the basic package, the Onstream plans also offer unlimited data usage, free rental costs, and a free high-speed internet router with their packages. Onestream’s mobile services are also attractive, with huge discounts and add-on services such as PhoneFence to block unwanted callers.

Onestream offers customers an insurance plan called Broadband Assured to cover support costs incurred due to the network going down or other technical issues. For any problems or outages with Onestream services, the Stream Team, as they call their support service, is always available. Reach them at 0333-241-4449.

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Outage history

Reported outages on 11.06.2021:
There were a total of 2 outages at Onestream. The most frequently affected cities were: London
Reported outages on 10.06.2021:
There were a total of 17 outages at Onestream. The most frequently affected cities were: London, Frankfurt am Main
Reported outages on 09.06.2021:
There were a total of 4 outages at Onestream. The most frequently affected cities were: London
Reported outages on 08.06.2021:
There were a total of 6 outages at Onestream. The most frequently affected cities were: London
Reported outages on 07.06.2021:
There were a total of 7 outages at Onestream. The most frequently affected cities were: London, Frankfurt am Main, Hamburg
Reported outages on 06.06.2021:
There were a total of 3 outages at Onestream. The most frequently affected cities were: London
Reported outages on 05.06.2021:
There were a total of 3 outages at Onestream. The most frequently affected cities were: London