Let others know about your problems with Pop telecom: Write comment
Helen 4 days ago
Oldbury. Internet not connecting to let me watch itvx
Ian 6 days ago
DH9 area outage. Called Pop Telecom and their line test revealeda problem which they have reported to Openreach however I'm stuck here with no Internet since 8am and I wfh!!
Ian 6 days ago
Intermittent broadband since 8am. Co durham area.DH9
Fay 4 weeks ago
My dad is 89 years old and as had no land line since 26/3/24 am. We were told the cables were being changed over by technicians telecommunications it be back on in 24-48 hours. I was told to screw of the front of the box in my home where the cable is connected in the wall. I said I was not and engineer and I was disabled I could not get on the floor. He said if an engineer comes out and doesn’t find a fault I would be charged £192. You are the one who have disconnected my phone the fault is yours. My dad as heart failure renal failure and cancer he needs is landline can some please help us
Kay 1 month ago
No internet again! Bristol bs7
Fred 1 month ago
Same problem as last month, erratic internet with lots of buffering.
Wolverhampton
fred 3 months ago
Internet very erratic since Christmas, I have to keep restarting the modem.
Wolverhampton
WV95AY
Anon 3 months ago
Internet up n down all week mostly down now completeely off wigan
Nigel Swales 7 months ago
My internet has been up and down like a yo-yo for the last week, it’s horrible.
Anyone know how I can cancel and get out of my contract?
Skelmersdale
Jonathan Dowling 7 months ago
No internet even after resetting box since yesterday afternoon Corby Nn188rn
Del 8 months ago
PE7 3XW internet reported down this morning & still down this evening. (6/8/23) please give update.
LC 9 months ago
London- I've been with Pop for a while and over the last few weeks, I have had terrible service. This has affected me wfh as my broadband connection just dissappears. Why is there always a connection problem?
Neil Fitzgerald 9 months ago
Pop telecom internet not working all this morning. Router rebooted twice, no effect. BN2 7HH. Please advise asap
Sam 9 months ago
NG14 7BZ Internet went down yesterday lunchtime (Saturday 15 July). Rebooted router several times but didn't help. Not able to get through on helpline, always engaged! Started working again overnight. Extremely frustrating! And not the first time. Same happened on Friday 14 July, was down for about 3 hours. Will probably change provider.
Stephen Jones 10 months ago
My internet is not working can you help me please postcode cf34 0nt house no 10 maesteg
Jordan 10 months ago
Not working in derby
Elisabeth 11 months ago
Faringdon SN7 7DT
Internet intermittently out all afternoon and evening. Rebooted router nine times so far - a few minutes with Internet abd then it's out again. Customer services closed.Very disappointed.
Mrs turl 1 year ago
Pop is not even answering the calls they say they are closed
Mrs turl 1 year ago
No phone line
Janet Steele 1 year ago
My internet has been down for 3 days now & I'm stuck in my house ill with nothing to watch as don't have a TV licence. Am I entitled to compensation
Helen 4 days ago
Oldbury. Internet not connecting to let me watch itvx
Ian 6 days ago
DH9 area outage. Called Pop Telecom and their line test revealeda problem which they have reported to Openreach however I'm stuck here with no Internet since 8am and I wfh!!
Ian 6 days ago
Intermittent broadband since 8am. Co durham area.DH9
Fay 4 weeks ago
My dad is 89 years old and as had no land line since 26/3/24 am. We were told the cables were being changed over by technicians telecommunications it be back on in 24-48 hours. I was told to screw of the front of the box in my home where the cable is connected in the wall. I said I was not and engineer and I was disabled I could not get on the floor. He said if an engineer comes out and doesn’t find a fault I would be charged £192. You are the one who have disconnected my phone the fault is yours. My dad as heart failure renal failure and cancer he needs is landline can some please help us
Kay 1 month ago
No internet again! Bristol bs7
Fred 1 month ago
Same problem as last month, erratic internet with lots of buffering. Wolverhampton
fred 3 months ago
Internet very erratic since Christmas, I have to keep restarting the modem. Wolverhampton WV95AY
Anon 3 months ago
Internet up n down all week mostly down now completeely off wigan
Nigel Swales 7 months ago
My internet has been up and down like a yo-yo for the last week, it’s horrible. Anyone know how I can cancel and get out of my contract? Skelmersdale
Jonathan Dowling 7 months ago
No internet even after resetting box since yesterday afternoon Corby Nn188rn
Del 8 months ago
PE7 3XW internet reported down this morning & still down this evening. (6/8/23) please give update.
LC 9 months ago
London- I've been with Pop for a while and over the last few weeks, I have had terrible service. This has affected me wfh as my broadband connection just dissappears. Why is there always a connection problem?
Neil Fitzgerald 9 months ago
Pop telecom internet not working all this morning. Router rebooted twice, no effect. BN2 7HH. Please advise asap
Sam 9 months ago
NG14 7BZ Internet went down yesterday lunchtime (Saturday 15 July). Rebooted router several times but didn't help. Not able to get through on helpline, always engaged! Started working again overnight. Extremely frustrating! And not the first time. Same happened on Friday 14 July, was down for about 3 hours. Will probably change provider.
Stephen Jones 10 months ago
My internet is not working can you help me please postcode cf34 0nt house no 10 maesteg
Jordan 10 months ago
Not working in derby
Elisabeth 11 months ago
Faringdon SN7 7DT Internet intermittently out all afternoon and evening. Rebooted router nine times so far - a few minutes with Internet abd then it's out again. Customer services closed.Very disappointed.
Mrs turl 1 year ago
Pop is not even answering the calls they say they are closed
Mrs turl 1 year ago
No phone line
Janet Steele 1 year ago
My internet has been down for 3 days now & I'm stuck in my house ill with nothing to watch as don't have a TV licence. Am I entitled to compensation