Common problems are:
Affected Cities:
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 05.02.2026:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: Kent, Leicester
Reported outages on 04.02.2026:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Manchester
Reported outages on 01.02.2026:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: London
Reported outages on 30.01.2026:
There were a total of 1 outages at Plusnet. The most frequently affected cities were:
Jeremy 2 years ago
Down. Inverness.
Neil 2 years ago
Down Montrose.DD10
Stephen 2 years ago
Internet is down in Wellingborough, Northamptonshire. Telephone has dial tone, changed filter and rebooted, internet still down..
Stephen 2 years ago
Phil - set 8.8.8.8 as the primary and 1.1.1.1 as the secondary - can be either way round
Popsy 2 years ago
Internet connected, no service. Has Russia struck?
Internet folk 2 years ago
Plusnet not connecting. BN17 Connecting to 8888 8844 or 1111 will give you 75-100% packet loss. There is no fix and no communication with plusnet.
Debs A 2 years ago
Internet down in Waterlooville
Andy 2 years ago
Blue light on router - No internet on all devices - Isle of Wight PO40
Andy 2 years ago
Internet down Yeovil Som
Paula 2 years ago
Plusnet down in North Hampshire (RG25 3EW) - still got a healthy blue light though :-(
George 2 years ago
Internet down in Worcestershire, thanks to Mark and Stephens suggestions to change to alternative DNS which solves the issue.
Gio 2 years ago
Internet down PE28
Phil 2 years ago
If I change primary DNS to 8.8.8.8 or 1 1.1.1, what should the secondary DNS be? Many thanks to anyone who can help.
Neal 2 years ago
Internet down Bury St Edmunds since 16:27. IP28 8JF
Ian 2 years ago
PlusNet down in North Norfolk NR21
Nick Levitt 2 years ago
internet down in Tadcaster
Stuart 2 years ago
Internet down in WN6 7JD, Wigan. Rebooting the router hasn't helped. Lights are a healthy-looking blue btw.
Kelly Maggs 2 years ago
Down in Cornwall
Chris 2 years ago
Plusnet DNS is hosed - switched to Cloudflare and am connected again. 1.1.1.1 and 1.1.0.0
Simon 2 years ago
Plus net down in Solihull, West Mids