Outages.co.uk at Plusnet

All Plusnet reports of the last 24 hours

Reported Outages

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Comments on Plusnet

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Anthony Glen 4 years ago
EMail Only down all day. Internet access seems ok.

Derek Hamilton 4 years ago
KA4 8JE Email down all day so far. Both webmail & local on Thunderbird gives the message that sending of password did not succeed. Temporary fault. Try again later.

Derek Hamilton 4 years ago
KA4 8JE

Jane 4 years ago
No email since last night and no service updates from plusnet,despite their twitter assurances. Troon KA10 6DS

John Allen 4 years ago
Promised updates on mail problem not honoured and update time just extended. Not good customer service.

Phil 4 years ago
LS21 Otley Plusnet email been down all day and promised updates overdue

Richard 4 years ago
No email today. That'll do. Defiantly will not do at all. BD22 6NW Keighley

Frances Robinson 4 years ago
Trying to run a business without access to email for hours now. (North Norfolk). Fed up with plusnet, I'm moving to another ISP.

Rod Smith 4 years ago
PL8 1JU Plymouth - cannot log on to email account

John O'Donovan 4 years ago
Plusnet webmail not fit for use - multiple error messages for the past year. It used to be reliable.

Daniel Davison 4 years ago
Broadband been down nearly all day today, Warrington WA4, had enough of this crap service, got another 13 months of this crap, used to be with BT and Sky who were so much better, wish i never changed provider now

Pete 4 years ago
Been experiencing significant outage problems for the past couple of months. Tech support so far have failed to fix the problem. The outages are worse in the evening - 21:00 onwards. The consistency of timing of the outages suggests that Plusnet are in some way interfering with the network for their own purposes regardless of how it effects their customers. I am afraid that I simple no longer trust them and hope to be able to extract myself from their unreliable service without an early termination fee (they are failing to supply the service I am paying them for - if this is not breach of contract I don't know what is)

SA 4 years ago
Been with Plusnet two months and I keep having internet issues wifi connection is so poor! Paying for a service that doesn’t exist twice a week!!! Surely I am Allowed to cancel my service!

Kiera Nurding 4 years ago
I can't use the Internet at all I have restarted my routa and it's still not working

Hb 4 years ago
Cannot access plusnet website or webmail, allbills paid as normal. Last time this type of problem happened was when they decided to upgrade the billing system. All Bill's paid as normal

Carol Field 4 years ago
No Internet for 3 days after swapping to this #$## service Its CONSTANTLY stopping... Wish we hadn't changed supplier now. We swapped for a cheaper service but now it's far far worse. ...but we're tied to this #### for 18 months. When we complain they want us to pay for the engineer..that will vote out to fix a service that worked fine until we swapped this week to plusnet. APPALLING SERVICE. DON'T SIGN UP. S43 4EZ

Tundy 4 years ago
No internet at all for a week. Router went dead. Bought a different router, but the fault is not the router. What's annoying that Plusnet does not update customers. London, N11

Kris 4 years ago
Aberdeen AB24 Broadband and Landline been down for 2 days!

Jim Ellen 4 years ago
No mobile service since last Thursday in the Medway area. Rang to report. Not helpful reply.

Ken 4 years ago
Plusnet Mobile has been DOWN in Southampton area since 1430 20/Apr/2021 - NOT since 1630 as Plusnet are currently claiming!!!

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About Plusnet

Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.

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