Common problems are:
Affected Cities:
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Fishy 10 months ago
Blue light on but no Internet for over 30 minutes now in Wisbech PE13 area
Emma 10 months ago
Blue light on, no Internet connection. Swadlincote area
Rachel 10 months ago
Down in Tenby Wales since 16.45, blue light on router ??
Janet Hewson 10 months ago
No Internet Hove, E Sussex
Frans 10 months ago
No internet despite the hub light being blue. Motherwell
Phil 10 months ago
Suspect it's a dns issue
Lindsey 10 months ago
Internet down blue lights but no connection, sheffield s36
Taz 10 months ago
IP23, Mellis, internet down at approx 16:20.
Annie s 10 months ago
Internet out in Northampton. Blue light on but no Internet.
Trev 10 months ago
Down in Cranwell
Sheikh 10 months ago
WIFI down, blue light but no internet connection, in the Widnes/Warrington area
Emma 10 months ago
Plusnet down NE28 area
Christine 10 months ago
Internet down blue light on
Just me 10 months ago
Out Isle of Skye Iv51 9ez Portree
Donna Mason 10 months ago
No Internet since around 4.45 only had it installed last week ..doesn't bode well does it ? Bloxwich near Walsall ws32ts
Kirsty 10 months ago
Down in sheffield
Musky 10 months ago
Router blue, no wi-fi connection Burwell, Cambridge
Mk 10 months ago
Internet down Crosby
Louise 10 months ago
Aberdeen ab242yj no Internet but blue light on box
Debs A 10 months ago
Internet down Waterlooville PO8 area Blue light is on though.
Paul K Watson 10 months ago
Everything connected but no internet on full fibre BD17 Bradford since 1600. No response from Plusnet Help either!
Leah 10 months ago
Internet down, blue light, Manchester
tracy 10 months ago
Thank you gebts, when I worked out how to log into my router, Google DNS settings were already there in a dropdown box as an option. Back up and running in YO8.
Ray M 10 months ago
Usnet down in west devon . Pl PL19 area
Jeremy 10 months ago
Down. Inverness.
Neil 10 months ago
Down Montrose.DD10
Stephen 10 months ago
Internet is down in Wellingborough, Northamptonshire. Telephone has dial tone, changed filter and rebooted, internet still down..
Stephen 10 months ago
Phil - set 8.8.8.8 as the primary and 1.1.1.1 as the secondary - can be either way round
Popsy 10 months ago
Internet connected, no service. Has Russia struck?
Internet folk 10 months ago
Plusnet not connecting. BN17 Connecting to 8888 8844 or 1111 will give you 75-100% packet loss. There is no fix and no communication with plusnet.
Debs A 10 months ago
Internet down in Waterlooville
Andy 10 months ago
Blue light on router - No internet on all devices - Isle of Wight PO40
Andy 10 months ago
Internet down Yeovil Som
Paula 10 months ago
Plusnet down in North Hampshire (RG25 3EW) - still got a healthy blue light though :-(
George 10 months ago
Internet down in Worcestershire, thanks to Mark and Stephens suggestions to change to alternative DNS which solves the issue.
Gio 10 months ago
Internet down PE28
Phil 10 months ago
If I change primary DNS to 8.8.8.8 or 1 1.1.1, what should the secondary DNS be? Many thanks to anyone who can help.
Neal 10 months ago
Internet down Bury St Edmunds since 16:27. IP28 8JF
Ian 10 months ago
PlusNet down in North Norfolk NR21
Nick Levitt 10 months ago
internet down in Tadcaster