Common problems are:
Affected Cities:
Comments on Plusnet
Let others know about your problems with Plusnet: Write comment
About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Jim 1 year ago
Internet down but blue light on router. Reboot did not fix problem. EH30. South Queensferry, Edinburgh.
Steve 1 year ago
EH45 9LD Peebles. No internet. Blue light on router is on
Callum johnston 1 year ago
Internet completely down but blue light on
Luca 1 year ago
Internet down CF42 Wales
Paul Lyness 1 year ago
No internet PO3 6HY Portsmouth
Phil 1 year ago
@Stephen who said "Phil - set 8.8.8.8 as the primary and 1.1.1.1 as the secondary - can be either way round". Thanks a lot. That worked. Slow(er) but at least have internet back. Does this need reverting to Plusnet default primary and secondary DNS servers at some point?
Fishy 1 year ago
Blue light on but no Internet for over 30 minutes now in Wisbech PE13 area
Emma 1 year ago
Blue light on, no Internet connection. Swadlincote area
Rachel 1 year ago
Down in Tenby Wales since 16.45, blue light on router ??
Janet Hewson 1 year ago
No Internet Hove, E Sussex
Frans 1 year ago
No internet despite the hub light being blue. Motherwell
Phil 1 year ago
Suspect it's a dns issue
Lindsey 1 year ago
Internet down blue lights but no connection, sheffield s36
Taz 1 year ago
IP23, Mellis, internet down at approx 16:20.
Annie s 1 year ago
Internet out in Northampton. Blue light on but no Internet.
Trev 1 year ago
Down in Cranwell
Sheikh 1 year ago
WIFI down, blue light but no internet connection, in the Widnes/Warrington area
Emma 1 year ago
Plusnet down NE28 area
Christine 1 year ago
Internet down blue light on
Just me 1 year ago
Out Isle of Skye Iv51 9ez Portree
Donna Mason 1 year ago
No Internet since around 4.45 only had it installed last week ..doesn't bode well does it ? Bloxwich near Walsall ws32ts
Kirsty 1 year ago
Down in sheffield
Musky 1 year ago
Router blue, no wi-fi connection Burwell, Cambridge
Mk 1 year ago
Internet down Crosby
Louise 1 year ago
Aberdeen ab242yj no Internet but blue light on box
Debs A 1 year ago
Internet down Waterlooville PO8 area Blue light is on though.
Paul K Watson 1 year ago
Everything connected but no internet on full fibre BD17 Bradford since 1600. No response from Plusnet Help either!
Leah 1 year ago
Internet down, blue light, Manchester
tracy 1 year ago
Thank you gebts, when I worked out how to log into my router, Google DNS settings were already there in a dropdown box as an option. Back up and running in YO8.
Ray M 1 year ago
Usnet down in west devon . Pl PL19 area
Jeremy 1 year ago
Down. Inverness.
Neil 1 year ago
Down Montrose.DD10
Stephen 1 year ago
Internet is down in Wellingborough, Northamptonshire. Telephone has dial tone, changed filter and rebooted, internet still down..
Stephen 1 year ago
Phil - set 8.8.8.8 as the primary and 1.1.1.1 as the secondary - can be either way round
Popsy 1 year ago
Internet connected, no service. Has Russia struck?
Internet folk 1 year ago
Plusnet not connecting. BN17 Connecting to 8888 8844 or 1111 will give you 75-100% packet loss. There is no fix and no communication with plusnet.
Debs A 1 year ago
Internet down in Waterlooville
Andy 1 year ago
Blue light on router - No internet on all devices - Isle of Wight PO40
Andy 1 year ago
Internet down Yeovil Som
Paula 1 year ago
Plusnet down in North Hampshire (RG25 3EW) - still got a healthy blue light though :-(