Common problems are:
Affected Cities:
Comments on Plusnet
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 04.02.2026:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Manchester
Reported outages on 01.02.2026:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: London
Reported outages on 30.01.2026:
There were a total of 1 outages at Plusnet. The most frequently affected cities were:
Alistair 2 years ago
Now over 24 hours and no internet at our home on Dundee
Chrissy peters 2 years ago
In Somerset, Still no internet, what is Plusnet doing?
Mags 2 years ago
No internet in Sheffield not been good all week
Poppy 2 years ago
Plusnet went down yesterday at 4pm, it’s still off. Getting rather impatient as losing money as work from home. Stirling
alistair montgomery 2 years ago
Went down Monday afternoon and still no connection this morning. Dundee.
Ruby 2 years ago
Went down at 4ish last night still not working. Derbyshire
sara 2 years ago
Went off at 4:30 last night, still down this morning! Blackwood, South Wales
Laura 2 years ago
WiFi went down yesterday afternoon. Cane back on at 6pm. Woke up this morning and it was fine and then it's just gone back off again. What's happening plusnet!
Jim 2 years ago
Sedgemoor Somerset, no broadband all night from plusnet. Maybe could rename themselves minusnet?
Alan 2 years ago
Broadband went down at about 5pm for an hour or so, and has now gone down again
Chrissy peters 2 years ago
In Somerset still no internet.
Chrissy peters 2 years ago
No internet with Plusnet since Saturday! Are they fixing this?
Sheila 2 years ago
Out on Poole Dorset since 4.30pm. Still out at 8pm
Bob Bear 2 years ago
Typical DNS server problem & not the first time. At the best of times Plusnet DNS servers are relatively slow. For a faster, more reliable DNS result switch your DNS servers from Plusnet's to Google's 8.8.8.8 and 8.8.4.4. If you've already done that you wouldn't have even noticed this latest DNS outage. TN23 7SH - Ashford - Outage from about 16:30 to 18:00
Richard 2 years ago
Seems sorted now - manchester
Joe 2 years ago
Internet back on in Swindon SN5
Huw 2 years ago
No Internet in Holywell, North Wales??
Bill 2 years ago
Dl16 Durham, sorted, had to do a factory reset on router, that's a first, all working now????
CJ 2 years ago
Internet has been down in Seahouses but seem ok at the moment
Jules 2 years ago
No Internet here. East Yorkshire YO43 3GF