All Tesco Mobile reports of the last 24 hours

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About Tesco Mobile

Tesco Mobile is a telecommunications provider operating in the UK as a mobile virtual network operator or MVNO. Managed by the retail chain Tesco, the mobile services are offered using the O2 network in the country. Tesco provides voicemail services and calls-waiting in their voice packages. 4G services were added to the service with no additional charges from the year 2014.

Tesco Mobile was founded in 2003 by the Tesco retail chain. By the year 2017, Tesco Mobile became a joint venture with 50% operations under Tesco’s blanket and 50% handled by Telefonica via their O2 subsidiary.

Customer support services for Tesco Mobile users with any service problems or outages are handled by O2 Communications Limited. Technical assistance is outsourced to LucidCK. The Tesco website offers a comprehensive self-help forum as the first step in case your services are down. To speak to a customer support executive directly, dial 4455 from a Tesco phone or call 345-301-4455 from other phones.

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Live reports

Twitter jlevi53

@jlevi53 @tescomobile Hi, is locked to tesco card Thanks

at 02.03.2021 23:05:10
Twitter lynnwilson782

@lynnwilson782 @tescomobile I always do just never win

at 02.03.2021 22:24:03
Twitter Jollypostie

@Jollypostie @tescomobile Thanks Jane (deliberate mistake, see your first reply!) will get it sorted Thanks again for your help

at 02.03.2021 18:24:30
Twitter Jollypostie

@Jollypostie @tescomobile Thank you for your reply, I think I will need to book it in for repair, I have tried the troubleshooter on the Apple website

at 02.03.2021 18:13:32
Twitter Jollypostie

@Jollypostie @tescomobile hi, if I have issues with an iPhone 6s, still under warranty, do I contact you or Apple to sort it out?

at 02.03.2021 17:57:45
Twitter clairabellejp

@clairabellejp @tescomobile Ok thank you. 👍🏻

at 02.03.2021 17:03:52
Twitter LouiseLearJones

@LouiseLearJones @tescomobile Yesterday's situation was dangerous. Medically vulnerable people in remote locations depend on this te…

at 02.03.2021 16:54:52
Twitter LouiseLearJones

@LouiseLearJones @tescomobile Thank you Jade. My final point is that multiple phones on one account should all be able to get suppor…

at 02.03.2021 16:51:28
Twitter LouiseLearJones

@LouiseLearJones @tescomobile Additionally, 3rd party security might have helped yesterday, but the customer support staff giving th…

at 02.03.2021 16:47:26
Twitter clairabellejp

@clairabellejp @tescomobile hi I currently manager and pay for my daughter’s Tesco mobile account. She’s now old enough to pay for…

at 02.03.2021 16:46:51
Twitter LouiseLearJones

@LouiseLearJones @tescomobile Having paid Tesco Mobile £20, all my husband wanted was to be able to make calls. I'm sorry if I'm mis…

at 02.03.2021 16:42:52
Twitter midnightmaliii

@midnightmaliii @tescomobile Yes i have tried twice.. seems like a website issue rather than a wifi problem

at 02.03.2021 16:23:12
Twitter midnightmaliii

@midnightmaliii @tescomobile hi, trying to upgrade on the website but every time i press confirm checkout - a blank screen comes up…

at 02.03.2021 15:43:11
Twitter Jaxirx

@Jaxirx @tescomobile What about on the app?

at 02.03.2021 15:41:32
Twitter Jaxirx

@Jaxirx @tescomobile hope to whoever helps is ok but i currently have an iPhone 7 (1.48 gb of data a month)and want to earl…

at 02.03.2021 15:21:43
Twitter satelliteevo

@satelliteevo -@YouGov study warns #DigitalDivide could increase after latest wave of mobile contract price rises @tescomobile

at 02.03.2021 15:05:04
Twitter OlatunjiKwabena

@OlatunjiKwabena @tescomobile why am I getting 2 bars from January??

at 02.03.2021 14:15:48
Twitter blakey73

@blakey73 @tescomobile Thanks for the quick response. Tried that form but get ‘unable to save data, use other method of support’. More help please 😩

at 02.03.2021 14:14:41
Twitter capod30

@capod30 @tescomobile Thank you 😊

at 02.03.2021 14:09:52
Twitter LouiseLearJones

@LouiseLearJones @tescomobile Additionally, it ought to be possible for each member of the family with a phone on that plan to get h…

at 02.03.2021 13:56:55
Twitter capod30

@capod30 @tescomobile Ok thanks I'm actually committed to Tesco for another 10 months so I'll keep my eyes on it before I go elsewhere 👀👍

at 02.03.2021 13:54:07
Twitter LouiseLearJones

@LouiseLearJones @tescomobile I understand that. I have never not understood that. What I don't understand is why the instructions…

at 02.03.2021 13:53:53
Twitter blakey73

@blakey73 @tescomobile hi there I have a friend that can’t access 18+ and has no credit card. How can he change settings ? We…

at 02.03.2021 13:17:22
Twitter Mazjane84

@Mazjane84 I’ve switched to @tescomobile and my SIM card is arriving tomorrow. Was such an easy process. Well done @O2 for com…

at 02.03.2021 12:58:03
Twitter Lovely_Mobile

@Lovely_Mobile New YouGov stats on debt worry – Tesco Mobile calls for a ban on price hikes. @tescomobile…

at 02.03.2021 12:46:52
Twitter marcommnews

@marcommnews New YouGov stats on #debt worry - Tesco Mobile calls for a ban on price hikes. @tescomobile…

at 02.03.2021 12:33:53
Twitter capod30

@capod30 @tescomobile Oh that's disappointing, I changed to Tesco as I was told locally its a good signal, it is ok but can…

at 02.03.2021 12:27:14
Twitter LouiseLearJones

@LouiseLearJones @tescomobile I understand that. If they need to speak to customer support, however, that falls rather flat, though, doesn't it?

at 02.03.2021 12:19:15
Twitter OlatunjiKwabena

@OlatunjiKwabena @tescomobile hi I tried to call up Tesco mobile it says it can’t check stock availability? I don’t want to walk in…

at 02.03.2021 12:08:16
Twitter capod30

@capod30 @tescomobile I used to have an icon in my settings for WiFi calling but have noticed since being with Tesco mobile…

at 02.03.2021 12:05:48