All Tesco Mobile reports of the last 24 hours

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Comments on Tesco Mobile

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Janet Avatar

Janet
No signals for a month now Ex238gb

1 month ago
Janet  Avatar

Janet
I have had no mobile signal since The end of February ,keep saying mast needs a new part in my area and have moved the dates every week we are no looking at 31/3/2022, this is now fourth new dates we have been given both my phone and my husbands have no signal at all can’t make all or receive calls can not order any shopping or goods if I use a computer to order anything I still need my phone to give me a code to enter as this is the new way of security checks when paying on line , it’s getting ridiculous. Now ,get your act together please banks and doctors can not get in touch with us,

1 month ago
Peter  Avatar

Peter
Can not use Internet on phone all I get is h or h+ no 4g or 5g sp10 5hu

2 months ago
Vivienne Smart Avatar

Vivienne Smart
No consistent signal now since 7/02/22. All phones in house not working. Told mast under repair. Now works intermittently. Gone again. Need to make important medical calls - cannot!! Lichfield

3 months ago
Ron Smih Avatar

Ron Smih
No Signal so far today. WS137HD Lichfield

4 months ago
Susan Gurney Avatar

Susan Gurney
No text or call service since late morning - showing Invalid Sim

4 months ago
Ria  Avatar

Ria
Unable to make any phone calls or send text messages SS8 9eg canvey island essex

5 months ago
Kathy Saban Avatar

Kathy Saban
I have no mobile network today, since 9:30. Tried turning it on and off nothing DT 11 0NA Blandford

6 months ago
Julia wigger Avatar

Julia wigger
So237nz winchester

6 months ago
Michele Avatar

Michele
FK3 - mobile network not available. Have WiFi. No useful help from Tesco

6 months ago
Sandra Johnson  Avatar

Sandra Johnson
Mobile phone not working started today. NE258XJ. Whitley Bay.

6 months ago
Looms s Avatar

Looms s
Cannot connect to Tesco Mobile for the last three days. What’s going on? Warrington WA4 2PF

6 months ago
John holliday Avatar

John holliday
Had a basic phone pay as you go Tesco worked perfectly for me, last week I was at hospital someone said they had phoned me three times...checked calls nothing then noticed no sim ? Decided it was time to get smart phone put in Tesco sim pay as you go .....no network....it's not good nowadays you need to be connected for Gps to get in touch vaccine appointments etc...

7 months ago
Will Pattinson Avatar

Will Pattinson
I am getting an error message saying that the pay monthly system is down Gl1 5bh Gloucester

7 months ago
Will Pattinson Avatar

Will Pattinson
I am getting an error message saying that the pay monthly system is down

7 months ago
sandra Avatar

sandra
Second day no signal not acceptable ky128xw

9 months ago
Julie Porter Avatar

Julie Porter
No signal all day - what's going on. KY12 9XG Dunfermline

9 months ago

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About Tesco Mobile

Tesco Mobile is a telecommunications provider operating in the UK as a mobile virtual network operator or MVNO. Managed by the retail chain Tesco, the mobile services are offered using the O2 network in the country. Tesco provides voicemail services and calls-waiting in their voice packages. 4G services were added to the service with no additional charges from the year 2014.

Tesco Mobile was founded in 2003 by the Tesco retail chain. By the year 2017, Tesco Mobile became a joint venture with 50% operations under Tesco’s blanket and 50% handled by Telefonica via their O2 subsidiary.

Customer support services for Tesco Mobile users with any service problems or outages are handled by O2 Communications Limited. Technical assistance is outsourced to LucidCK. The Tesco website offers a comprehensive self-help forum as the first step in case your services are down. To speak to a customer support executive directly, dial 4455 from a Tesco phone or call 345-301-4455 from other phones.

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Outage history

Reported outages on 24.05.2022:
There were a total of 1 outages at Tesco Mobile. The most frequently affected cities were: London
Reported outages on 22.05.2022:
There were a total of 1 outages at Tesco Mobile. The most frequently affected cities were: London
Reported outages on 21.05.2022:
There were a total of 1 outages at Tesco Mobile. The most frequently affected cities were: London