BT Outage – Current status & user reports

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Reports (24h)

No outage detected at BT

There are currently no indications of a major outage. The number of reported issues is within the normal range.

How is the current status of BT determined?

This assessment is based on outage reports submitted by users over the past 24 hours. If only a few or no reports are received, we assume normal operation.

Based on user reports • Last updated at February 13, 2026 at 5:45 PM

Outage report timeline

In the past 24 hours, a total of 0 outage reports were recorded for BT.

● Current trend: Reports within normal range

Last updated: February 13, 2026 at 5:45 PM

Latest user reports about BT

No new reports have been submitted today

Reports from previous days are shown below – new reports appear here instantly.

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Carol 3 months ago
15 miles from Southampton, Meon Valley, SO32 broadband not working this morning. I could not access websites, no food s...
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Philip Bagley 3 months ago
Halifax HX27NW No BtEmail This evening 20:20 29/10/2025

What issues are users reporting with BT?

Users currently report the following problems with BT.

  • ⚠️ Phone
    0
  • ⚠️ E-mail
    0
  • ⚠️ Mobile internet
    0
  • ⚠️ Mobile Phone
    0
  • ⚠️ Something else
    0
  • ⚠️ TV
    0

Affected regions for BT

In these cities and regions, users have recently reported an increased number of issues.

View outages on the map

What can you do now?

No major outages are currently known. If you are still experiencing issues:

  1. Check your device or internet connection
  2. Review the official status of BT
  3. Submit an outage report if the problem persists

Are you currently experiencing problems with BT?

Share your experience with BT. Your report helps others better understand current outages.

C
Carol 3 months ago
15 miles from Southampton, Meon Valley, SO32 broadband not working this morning. I could not access websites, no food shopping or medical appointments visible. Told next engineer visit 2 days time, I argued, supposed to be a priority customer due to health issues, and got a visit tomorrow. Broadband appears to be back, not sure how long for. Both the laptop and I got the blame they always blame customers and their equipment until the fault is found"! - but all I've done is to try and log on repeatedly to monitor the situation
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Philip Bagley 3 months ago
Halifax HX27NW No BtEmail This evening 20:20 29/10/2025
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Gaz Daf 3 months ago
No e mail connection?
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Ronald Adams 3 months ago
DY54QP I get being told my email address has been compromised and They will send a PIN so as I can change the password. No PIN arrives. Try to speak to the help service but cannot log in.Ehat the suck is going on?
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Lester Caine 7 months ago
Evesham, WR11 4PN and surrounding area has had no broadband since Tuesday yet ALL the 'down' sites claim there are no reported problems! We NEED a much better way of getting real information on just why we are without broadband other than the BT crap of 'we have a problem' come back later ...
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David Whitwell 7 months ago
No internet service AL69PH
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Jon White 1 year ago
No BT Mobile Data on some devices but not all in Stevenage SG1 1XW. Have called BT they are aware but are not able to fix currently. Only affecting some accounts. Was told just to wait!
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Kiundae 1 year ago
Milton Keynes, MK1FZ, no internet since this morning.
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Richard 1 year ago
Yes, rebooted my router and all good now. OSWESTRY. Thanks everyone for posts.
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Rog 1 year ago
Try rebooting your phone now. I think they have fixed an account issue on their systems, as the latest reboot fixed it for me
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Roy 1 year ago
No mobile data. BT not answering any calls due to ongoing issues. Macclesfield
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Steve 1 year ago
I've had no mobile data connectivity since this morning both in Colchester and London. When is this going to be fixed??
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Abarth71 1 year ago
No 5G/mobile data since early this morning. Kent/SE London
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Alamin 1 year ago
North London / Central London - no data on BT Mobile - both 5G & 4G.
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ETurner 1 year ago
No data all morning in Edinburgh city
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Joanne 1 year ago
No data at all this morning, Thurso (north of scotland)
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Ricardo 1 year ago
What a great feature! No calls or data in West London...
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Alex 1 year ago
No mobile data in Essex since this morning
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Sarah 1 year ago
No BT mobile data in Birmingham either
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Richard 1 year ago
No data service on my BT mobile router since I tried 08:30. Was showing 4G service but now owning up to no service. I reported and they confirmed a major problem. My EE service from same mast all OK. OSWESTRY Wales border area.

Report a service issue

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