All BT reports of the last 24 hours

No problems found!


Common problems are:

Affected Cities:

London

Comments on BT

Let others know about your problems with BT: Write comment

A Adams Avatar

A Adams
no mobile network today BA22 7EF

2 weeks ago
Niall Avatar

Niall
No mobile reception today, no 4G, but texts working. EH45 8QR Eddleston

2 months ago
Haigh Avatar

Haigh
Llanilar, Aberystwyth SY24 4PG have had no mobile phone service since Saturday morning still no service BT mobile

2 months ago
Brian Avatar

Brian
No internet or phone in AL1 St Alban's since Friday. Latest back on date is Tuesday!

3 months ago
shrek Avatar

shrek
Location=my swamp me flipin internet is down and me babys are chewing the wires, donkey what are you doing in my swamp

4 months ago
Gill Fernandez Avatar

Gill Fernandez
my bt mobile coverage has been on and off since late morning. There must be a problem but BT don't seem to be admitting it. PL24 2NP Par

6 months ago
Margaret C Rothwell Avatar

Margaret C Rothwell
No phone signal on BT/EE in NG12 3EL for last three days!but vodaphone is working!

8 months ago
Andy Avatar

Andy
No phone signal in London SW20 from this morning

9 months ago
Roger  Avatar

Roger
LL18 4JS No BT Mobile phone signal this afternoon since about lunch time Sunday Aug 15th

9 months ago
MDJ Avatar

MDJ
tiverton. no bt g4 internet signal for five days

9 months ago
Mike Ross Avatar

Mike Ross
KA10 - Troon No mobile signal today...broadband OK so gone to Wifi calling. When will this be fixed??

10 months ago
Ruth Waite Avatar

Ruth Waite
Hi my mum's having problems with her phone line. Gl15 lydney

10 months ago
Waq Avatar

Waq
London. Mobile internet been really sucky for the past few hours

11 months ago
Anthony Jones Avatar

Anthony Jones
No mobile signal for 4 days now why. Park Street St Albans

1 year ago
Virginia Barnard Avatar

Virginia Barnard
BT Mobile has been down since PM yesterday and no signal yet today!

1 year ago
JILL BURNETT Avatar

JILL BURNETT
BT MOBILE NO SERVICE

1 year ago
Peter Boult Avatar

Peter Boult
When accessing BT Mail the app stays on for only a few seconds before returning to the main menu.

1 year ago
Bart Murphy Avatar

Bart Murphy
My 4G is down all weekend. I call your helpline and it doesn't work I keep pressing 2 to report a fault and it doesn't register and just keeps playing the message. What's the point in having this number if it doesn't work or is that your aim to not serve your customers. You are a complete disgrace.

1 year ago

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About BT

BT Mobile is a subsidiary of the BT Group operating as a mobile virtual network operator in the UK. Founded in early 2015, BT Mobile provides services to users via a combination of the EE mobile network and its own BT spectrum. BT Mobile’s 4G network has a coverage of over 95% in the country, with 3G services at 98%.

The BT Mobile banner offers a range of services. These include 3G and 4G mobile, Wi-Fi calling, 4G calling, voicemail, and an add-on service called extra speed 4G. Users can also avail of parental control functionality at no extra charge. BT Mobile offers a £5 discount on monthly mobile plans for users who have a BT Broadband connection.

To check for outages in the area due to which mobile services may go down, visit the BT Mobile web page. For other problems with the BT Mobile services, reach out to their customer support at 800-800-150 from any phone in the UK. You can also dial 150 directly from your BT Mobile phone.

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Outage history

Reported outages on 25.05.2022:
There were a total of 3 outages at BT. The most frequently affected cities were: London
Reported outages on 24.05.2022:
There were a total of 4 outages at BT. The most frequently affected cities were: London
Reported outages on 23.05.2022:
There were a total of 4 outages at BT. The most frequently affected cities were: London
Reported outages on 22.05.2022:
There were a total of 2 outages at BT. The most frequently affected cities were: London
Reported outages on 20.05.2022:
There were a total of 1 outages at BT. The most frequently affected cities were: London