All Virgin Media reports of the last 24 hours


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Reported Outages
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Comments on Virgin Media

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Co-Co 3 weeks ago
After reading others....Problems with access to e-mail and accounts has been going on since 13 July.....Seems the Virgin media's system has been "BREACHED"....!!!!..

Co-Co 3 weeks ago
Can't access e-mail or account since yesterday 22/07...After One hour got to talk with a nice person on the other side of the world to say !,000's like you...BUT....'HOPEFULLY' back working in Week... Yorkshire England

Robert 3 weeks ago
No e-mails in or out since Sunday 13th July. Try to log in but keep being asked for user (E-Mail) address and password - both of which I've had for years. Keeps showing Authentification Failed. What is happening, I am waiting on important messages. Chatting to a machine doesn't help either! Situation now urgent! Stafford ST17 0NF

Pat No access to emails for over a week 3 weeks ago
Made several calls awaiting technician to work on my problem

Alan Plumpton 3 weeks ago
Cannot access any of the three emails I have with Virginmedia.When I try to log in I am requested to provide a separate email address to obtain a verification link for which I get confirmation. I then try to log in and the whole process starts all over again. When I try to complain they are unable to help. I am currently awaiting a return phone call which is now timed at 40 minutes. Just not good enough I can get no help whatsoever from VM.

anne 3 weeks ago
London E59QYCannot access emails. impossible to get through to Virgin Media

steve 4 weeks ago
No access to email account since Sunday evening-not possible to sign in. tried enquiring via Virgin media site which you can check outages on. It says none in your area! Clearly nonsense s there are thousands of reports on various sites from Virginmedia customers including hundreds in my area (HD5) The disregard which Virgin has for its customers is contemplable.  I got through to fault reporting yesterday afternoon around 5pm - they ran load of tests (took about 15 mins) no aparent faults they said, then change dtheir ming and said there was awidespread problem in some parts of m area- which would be repaired by teatime today (Tuesday. Obviously it hasnt, now at 22.30pm tues, no idea what to expect. Diabolical customer service. Made all the worse by the recent increases in my monthly bill. As I said earlier- total disregard of customers. Wouldn't recommend virginmedia to my worst enemies!

Chris 4 weeks ago
Still a total loss of broadband, TV and telephone in Stafford (ST15 0HP) despite yesterday's outage supposed to have been resolved.

Sandra 4 weeks ago
No access to emails

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About Virgin Media

Virgin Media is a big player in the world of digital entertainment. It offers broadband, TV, phone & mobile services to millions of customers all around the globe. But like any other service, it ain't always smooth sailing. Sometimes things can go wrong & the service can stop working. That’s where we come in. Our website constantly keeps an eye on Virgin Media, monitoring any interruptions or issues. We provide up-to-the-minute info about possible problems, helping you to stay in the loop. So, if Virgin Media is acting up, you'll be the first to know. No more wondering, just real-time updates. Don't miss a beat of your favourite TV shows or online activities.

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Outage history

Reported outages on 13.08.2025:
There were a total of 1 outages at Virgin Media. The most frequently affected cities were: Gothenburg
Reported outages on 12.08.2025:
There were a total of 2 outages at Virgin Media. The most frequently affected cities were: Bristol, London
Reported outages on 07.08.2025:
There were a total of 1 outages at Virgin Media. The most frequently affected cities were:

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