Common problems are:
Affected Cities:
Comments on Virgin Media
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About Virgin Media
Virgin Media is a big player in the world of digital entertainment. It offers broadband, TV, phone & mobile services to millions of customers all around the globe. But like any other service, it ain't always smooth sailing. Sometimes things can go wrong & the service can stop working. That’s where we come in. Our website constantly keeps an eye on Virgin Media, monitoring any interruptions or issues. We provide up-to-the-minute info about possible problems, helping you to stay in the loop. So, if Virgin Media is acting up, you'll be the first to know. No more wondering, just real-time updates. Don't miss a beat of your favourite TV shows or online activities.
Map
Outage history
Reported outages on 02.09.2025:
There were a total of 2 outages at Virgin Media. The most frequently affected cities were: Ware, Leeds
Reported outages on 01.09.2025:
There were a total of 3 outages at Virgin Media. The most frequently affected cities were: Manchester
Reported outages on 31.08.2025:
There were a total of 1 outages at Virgin Media. The most frequently affected cities were: Birmingham
Reported outages on 30.08.2025:
There were a total of 2 outages at Virgin Media. The most frequently affected cities were: New Malden
Reported outages on 27.08.2025:
There were a total of 1 outages at Virgin Media. The most frequently affected cities were:
peter kibble 1 hour ago
CF14 Cardiff Unable to access my account .like this for the last 8 weeks, get nowere when speaking to them
Peter Kibble 1 hour ago
CF14 Cardiff
Sarah dean 2 days ago
Virgin broadband down again in B98 7RQ
Robert Bone 2 weeks ago
Constant App Store disconecting… NG5
M A Jackson-Roberts 2 weeks ago
No TV service since 7.30 this evening following pixelation yesterday. Seems to be related to a major service upgrade,
David 2 weeks ago
TV not working G76 7TT Glasgow
Claire 2 weeks ago
TV working now but still can't log into my virgin account still says i don't exist this really needs to be dealt with and don't expect me to pay the full amount either for the disruptive services tonight
Laire 2 weeks ago
Looks like tv is working now its taken from 8.20pm til nearly 10pm to sort this out I will not pay my usual amount for not having a service tonight let's hope the TV carries on working NN5 7DH
J Burton 2 weeks ago
Harlow has issues with TV picture via Virgin Media. When will this be fixed?
Claire 2 weeks ago
It's been over an hour still can't log into virgin says account doesn't exist, TV still pixilated this is becoming a nuscience now NN5 7DH
Duncan 2 weeks ago
PL210NB IVYBRIDGE PIXELATED & APP PROBLEMS. NAME NOT RECOGNISED
David 2 weeks ago
All channels pixilated.Cant report it _ doesnt recognise my accout, still manage to colleect my subscription every month
David 2 weeks ago
NN17 2lhH
Leo 2 weeks ago
Maidstone Kent - all channels pixelated (except channel 4?). Help desk is unavailable on the phone. Unable to log in to virgin media and the status checker says I don't exist.
Newspone 2 weeks ago
Same in Edinburgh plus cannot access status started about 8.30 tonight EH9 3BR
Sue 2 weeks ago
Here we go again more issues with Virgin Media.All tv channels pixilated and cannot log in to check the status as cannot find my account.
cathie 2 weeks ago
G61 glasgow. TV pixilated for past 2 hours tonight. Cannot log on to website. Cant do status checker as says my account doesnt exist!
Sian Phillips 2 weeks ago
v channels pixilated and scrambled apart from BBC1 & 2. unable to log into virginmedia site to check service status
Newspone 2 weeks ago
EH9 3BR
Andy 2 weeks ago
TV pixilating for past 60 minutes. Cannot log on to website. Can do status checker as says my account doesnt exist - it does when they want to take the DDR though !