Common problems are:
Affected Cities:
Comments on Virgin Media
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About Virgin Media
Virgin Media is a big player in the world of digital entertainment. It offers broadband, TV, phone & mobile services to millions of customers all around the globe. But like any other service, it ain't always smooth sailing. Sometimes things can go wrong & the service can stop working. That’s where we come in. Our website constantly keeps an eye on Virgin Media, monitoring any interruptions or issues. We provide up-to-the-minute info about possible problems, helping you to stay in the loop. So, if Virgin Media is acting up, you'll be the first to know. No more wondering, just real-time updates. Don't miss a beat of your favourite TV shows or online activities.
Map
Outage history
Reported outages on 21.07.2025:
There were a total of 5 outages at Virgin Media. The most frequently affected cities were: London, Bradford
Reported outages on 18.07.2025:
There were a total of 5 outages at Virgin Media. The most frequently affected cities were: Middlesbrough
Reported outages on 17.07.2025:
There were a total of 3 outages at Virgin Media. The most frequently affected cities were: Swansea
Reported outages on 16.07.2025:
There were a total of 5 outages at Virgin Media. The most frequently affected cities were: Bristol, Cardiff
Reported outages on 15.07.2025:
There were a total of 5 outages at Virgin Media. The most frequently affected cities were: Croydon, Birmingham
Pat No access to emails for over a week 8 hours ago
Made several calls awaiting technician to work on my problem
Alan Plumpton 9 hours ago
Cannot access any of the three emails I have with Virginmedia.When I try to log in I am requested to provide a separate email address to obtain a verification link for which I get confirmation. I then try to log in and the whole process starts all over again. When I try to complain they are unable to help. I am currently awaiting a return phone call which is now timed at 40 minutes. Just not good enough I can get no help whatsoever from VM.
anne 1 day ago
London E59QYCannot access emails. impossible to get through to Virgin Media
steve 6 days ago
No access to email account since Sunday evening-not possible to sign in. tried enquiring via Virgin media site which you can check outages on. It says none in your area! Clearly nonsense s there are thousands of reports on various sites from Virginmedia customers including hundreds in my area (HD5) The disregard which Virgin has for its customers is contemplable. I got through to fault reporting yesterday afternoon around 5pm - they ran load of tests (took about 15 mins) no aparent faults they said, then change dtheir ming and said there was awidespread problem in some parts of m area- which would be repaired by teatime today (Tuesday. Obviously it hasnt, now at 22.30pm tues, no idea what to expect. Diabolical customer service. Made all the worse by the recent increases in my monthly bill. As I said earlier- total disregard of customers. Wouldn't recommend virginmedia to my worst enemies!
Chris 1 week ago
Still a total loss of broadband, TV and telephone in Stafford (ST15 0HP) despite yesterday's outage supposed to have been resolved.
Sandra 1 week ago
No access to emails