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Comments on Virgin Mobile
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barbara nixon 3 years ago
By the way, My postal area is ST1 (stoke on trent) Can you help?
barbara nixon 3 years ago
my mobile phone seems to be showing no bars, so no signal I presume. I can do nothing at all on it, and I normally use it a lot, and being 76 yrs old I'm anxious because I live alone but wouldn't be able to call anyone if I needed medical help possibly
Kathleen Dunwell 3 years ago
I live at bd17 5dying I've had no issues till recently within the last week the signal strength is down to one bar or none at all I can't receive texts or calls very disappointing with the service this is my way of keeping in touch with my family only as I have health issues with my lungs please address this problem asap
Kazza 3 years ago
Virgin mobile: please go back to using O2 towers and not the Vodafone ones you have now switched your existing customers to. No signal, Again! So annoyed with service from Virgin, back to emergency calls only again. Very di8with your service
Marie 3 years ago
I forgot to add the area is NN11 Northamptonshire UK.
Marie 3 years ago
I have had little or no service on my mobile for the last 2 weeks at least and it is not improving. I have All day today had to use WiFi to keep in contact with people. What is going on?
Darren Scott 3 years ago
No virgin 4g in the Norwich area today.
Tony 3 years ago
Little or no mobile signal in OX10 9QA. Been like this for 4 weeks. It was fine prior to this for many years.
N B 3 years ago
No Virgin 4G mobile data in HD6 1LQ for almost two weeks. Have done all the resets but nothing has changed.
Andy EW 3 years ago
CO3 - Colchester, no mobile network signal yesterday (13/07/21) or today.
lucy bailey 3 years ago
no mobile phone or texts sussex
J.Hill 3 years ago
No virgin mobile reception. CR20NA, South croydon
chaitra 3 years ago
no mobile network since 24th June 2021 in area CR2 0QF
Bryan 3 years ago
Exactly the same as Suren comment at the top. Portsmouth PO5 3SA
Suren 3 years ago
I have had no service on my mobile since the afternoon of the 3rd June. Spoke to Virgin mobile twice and they decided that it outdoor bea faultySIM card. Sent a replacement which does not work . Message I get on my phone is “ Selected networkVirgin is unavailable” My mobile contract is part of the Oomph Ultimate package. This situation can’t go on. I may have to terminate the mobile contract and join another network which maybe more reliable. Absolutely shocking service.HA3 7QA. London.Harrow.
Steve 3 years ago
No network SY20
ken poulter 3 years ago
no phone signal Bristol BS11 9YQ
michael 3 years ago
no mobile phone network in area middlesbrough ts7 0aa
Anup Sharma 3 years ago
Virgin network not accepting OTP from my bank. Also not able to call few other networks
Martin 3 years ago
CV472YP No mobile service available
Sharon 3 years ago
CH42 8PG Prenton Wirral Not able to dial out for days but can accept calls What is happening?
RobynG 3 years ago
Mobile phone on BT and virgin not working in Threemilestone area of Truro today
JOHN BLANDEN 3 years ago
I have lost virgin network since about midday. Sudbury suffolk. CO1o 0YL
M Miller 3 years ago
I have had no mobile coverage with Virgin Mobile n the month of December, January, and now March which is the worst it has ever been, being off since the 18th March coming back on for weekends, then off again like today. All I keep getting from everone of the operators is that there is an outage problem at the mast and engineers are working on it. I m a pensioner who relies on her mobile, just how long does it take for them to get their act together. I want my life back as it is valuable at my time of life. No txts, no e.mails no phone. Blackburn BB2 7DF
Jean Laurie 3 years ago
I have had no test servic, emails, banking and other apps for over 2weeks now. Waiting for comp!aunts to get back to me. I am a pensioner and don't have the time or money to waste, I need my life back. The Manchester wn24pe
GEORGE RICHARD DAYSH 3 years ago
No connection on my mobile phone for the last week on all the normal things like "facebook" "messenger" internet" etc etc etc. All received "not connected" or "no internet connection". My wi-fi connection for both laptop and TV are working. Useless response from your customer care and after 8 or more years with Virgin Mobile,Media, Wines, and football sponsorship I'm tempted to leave if my phone is not working while I have to self isolate!
alan dawson 3 years ago
cant use mobile chester le street co durham
Robert Taylor 3 years ago
Chatham me5. Cannot receive calls.
Ian 3 years ago
Doncaster and Hull - Hokey Cokey Service - In Out In Out...shaking doesn't work!
Marg 3 years ago
Cannot receive phone calls or text messages.
calvin 3 years ago
cant make or receive calls (wife and I both on virgin) been going on for 2 days now
liane robinson 3 years ago
Virgin 4g all down can't text or call stick to wifi
Grant 3 years ago
Loughborough, Leics - Virgin mobile seems to be down at the moment. Can't text or make / receive calls. 1224hrs 03/03/21
paul robertson 3 years ago
my phone can make calls but cant receive any
Mr Bal Aujla 3 years ago
cant phone out - west kent
Kelly 3 years ago
Mum's virgin mobile currently won't ring out but is receiving calls in Gloucestershire
@RCollins 3 years ago
No Internet connection on Virgin Mobile. Kepp getting PDP Authenticaiton error or Switch mobile network settings on, when they arealready on. Have switched on off, reset handset and reset Network connections, still no joy, cant get emails or any apps to work