Common problems are:
Affected Cities:
Comments on Virgin Mobile
Let others know about your problems with Virgin Mobile: Write comment
About Virgin Mobile
Virgin Mobile is a global powerhouse in the telecommunications industry. They offer mobile & broadband services across the globe. However, sometimes, their services can experience interruptions. Our site is dedicated to tracking these interruptions all hours of the day & night. This gives you real-time info about Virgin's operational status from any place on the globe. Be the 1st to know & never miss a call or text. Don't let a service disruption catch you off guard. Stay in the know with us. Our site's here to help you stay connected, no matter what.
Sharon 4 years ago
CH42 8PG Prenton Wirral Not able to dial out for days but can accept calls What is happening?
RobynG 4 years ago
Mobile phone on BT and virgin not working in Threemilestone area of Truro today
JOHN BLANDEN 4 years ago
I have lost virgin network since about midday. Sudbury suffolk. CO1o 0YL
M Miller 4 years ago
I have had no mobile coverage with Virgin Mobile n the month of December, January, and now March which is the worst it has ever been, being off since the 18th March coming back on for weekends, then off again like today. All I keep getting from everone of the operators is that there is an outage problem at the mast and engineers are working on it. I m a pensioner who relies on her mobile, just how long does it take for them to get their act together. I want my life back as it is valuable at my time of life. No txts, no e.mails no phone. Blackburn BB2 7DF
Jean Laurie 4 years ago
I have had no test servic, emails, banking and other apps for over 2weeks now. Waiting for comp!aunts to get back to me. I am a pensioner and don't have the time or money to waste, I need my life back. The Manchester wn24pe
GEORGE RICHARD DAYSH 4 years ago
No connection on my mobile phone for the last week on all the normal things like "facebook" "messenger" internet" etc etc etc. All received "not connected" or "no internet connection". My wi-fi connection for both laptop and TV are working. Useless response from your customer care and after 8 or more years with Virgin Mobile,Media, Wines, and football sponsorship I'm tempted to leave if my phone is not working while I have to self isolate!
alan dawson 4 years ago
cant use mobile chester le street co durham
Robert Taylor 4 years ago
Chatham me5. Cannot receive calls.
Ian 4 years ago
Doncaster and Hull - Hokey Cokey Service - In Out In Out...shaking doesn't work!
Marg 4 years ago
Cannot receive phone calls or text messages.
calvin 4 years ago
cant make or receive calls (wife and I both on virgin) been going on for 2 days now
liane robinson 4 years ago
Virgin 4g all down can't text or call stick to wifi
Grant 4 years ago
Loughborough, Leics - Virgin mobile seems to be down at the moment. Can't text or make / receive calls. 1224hrs 03/03/21
paul robertson 4 years ago
my phone can make calls but cant receive any
Mr Bal Aujla 4 years ago
cant phone out - west kent
Kelly 4 years ago
Mum's virgin mobile currently won't ring out but is receiving calls in Gloucestershire
@RCollins 4 years ago
No Internet connection on Virgin Mobile. Kepp getting PDP Authenticaiton error or Switch mobile network settings on, when they arealready on. Have switched on off, reset handset and reset Network connections, still no joy, cant get emails or any apps to work