All Virgin Mobile reports of the last 24 hours

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Reported Outages
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Can’t receive calls and make calls but not receive. 1 year ago
Tilbury rm188ls

Muna 1 year ago
Birmingham, b27 7ha I'm a Uber Driver and cant work because the network is down. Ive driven around birmingham with no luck for connection so ive given up. Thank you Virgin for your great service. You are well known for your expert inconsistency network support service

alan nicholson 1 year ago
Newcastle upon tyne ne1 on off since this morning . Missed several calls as no signal . Whats going on.?

victoria 1 year ago
cant make or receive calls South Tyneside

Nicky 1 year ago
Leeds 13 can't call or receive mobile or landline calls. Probably since 5pm!!!

Jayne 1 year ago
Can't make calls or send texts. Halesowen, West Midlands

Jk 1 year ago
Can't call or send texts since 5pm !!! Not ok!!! Birmingham

Carole712 1 year ago
Can't make or receive calls or texts = sheffield

K 1 year ago
Here we go again....more Virgin network problems, no calls, texts. Is this the super smooth transition to O2! - Bristol

Daz 1 year ago
Stockport Unable to connect to the service. Unable to send and receive texts and calls.

sue wood 1 year ago
RG22 issues with network cant make calls or receive or send texts

Ben 1 year ago
Emergency calls only stevenage

MGI 1 year ago
Mid afternoon service on & off, important text took 10 min + to arrive but as was log-in code for Paypal, had expired. Then no calls coming in - no texts coming in but, as others have mentioned outgoing calls seemed to work. Ringing mobile from landline, 20 seconds quite then Virgin reports they have cut off, no connection or voice mail picking up. Thougt they change to O2 long while ago, had trouble activating new SIM for O2

Gemma 1 year ago
Can make outgoing calls but can't receive any incoming calls.

Tubbs 1 year ago
Cannot receive texts or calls. Can send text and call out. LU5 4BJ

Barry 1 year ago
Emergency calls only glasgow G21 3SU

Miranda 1 year ago
Can't phone out or receive calls, can't txt either, internet is working, been like this for an hour or so, bristol

Paul 1 year ago
SE London. No calls or texts for the last 2 hours

Nic 1 year ago
Can't receive incoming calls, but can call out etc Huddersfield

Tash 1 year ago
B628ll Halesowen. No service can’t send texts and no bars at the top of my phone. Can’t receive or make calls but phone data is working.

Frances Barrie 1 year ago
Can't make any outgoing calls or receive any incoming calls on my virgin mobile. Hope this will be fixed soon!

bryan 1 year ago
SA63 Tufton lost all phone signal, unable to make or receive calls.

Jo 1 year ago
No network available Fareham PO14

Jan Aitchison 1 year ago
Glasgow G140RR cannot make or receive calls

Michael 1 year ago
Newcastle upon tyne cant recieve calls or text .cant get through to call centre as to busy.

dave 1 year ago
blackburn bb2 no incoming or out going calls internet not likely

Jim richard Strain 1 year ago
Bangor BT20 3GS no incoming calls what is going on

Sam 1 year ago
Can’t receive calls SG5 Hitchin

SK 1 year ago
Cant make calls- Cambridge

sam 1 year ago
Birmingham. Can't receive calls or texts.

Kevin Moore 1 year ago
Can't receive calls. Can't send/receive texts. Slough. SL2 area

Farhan 1 year ago
Cant receive call and not internet connection. I just spoke to customer support and they said that there is no issue going on with there network.so the customer support also not aware of the problems going on with Virgin network. I am there loyal customer for 8 years but I think I had enough now. It’s time to migrate to some reputable network now

Arbie 1 year ago
Plymouth PL1 cannot receive calls,told up to 24 hours to resolve?!

steve page 1 year ago
Same, Guildford, UK, cannot dial in or out

Neil bolton 1 year ago
Time to leave virgin I thinks! Coventry

Alan 1 year ago
London. Spoke to virgin they said they are aware of issue on mobiles no incoming calls also told me virgin is migrating to o2 so wonder if this is causing issues as well

Bob Mitchell 1 year ago
York YO23 cannot receive calls, some problems with sending texts

Mark 1 year ago
Nothing working! No calls no texts, no Internet!

Diana 1 year ago
No incoming calls London, cr42aw

Saurav 1 year ago
This is it....4 times in 3 months...I am out ..been loyal customer for last 14 years

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Outage history

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