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SF 1 year ago
HD5 Huddersfield Repeated messages received from two numbers; some texts go out but none coming back - over 24 hrs.
Krissy 1 year ago
Repeated messages keep being sent to me, over 20 times I'vehad the same message come through, others not coming through at all. Thought it was just my phone, obviously a fault on virgins side
Helen 1 year ago
Keep receiving same 2 messages from my daughter since 4pm yesterday. Spoken to Virgin and no help but apprently a nationwide problem but no idea when it will be fixed. But apprently they are going to send me a text to leave feedback. Good luck with that one
Jayne 1 year ago
Keep receiving same txt messages but nit receiving all my messages and some are not getting sent either Swadlincote
Tracy 1 year ago
Nottingham. Had same message from friend about 8.30amish turn up 9 times also my replies & text messages not being recieved.
Angela Peevor 1 year ago
Not receiving text from bank to make online purchases!Same yesterday.Middlesbrough.
Dex 1 year ago
Falkirk area, keep receiving the same sms text sporadically, but am unable to receive any others!
Jen 1 year ago
SM2 South London keep receiving same sms text over & over, but am unable to send or receive any others!
Jeremy 1 year ago
BN14 Worthing. Also experiencing repeated same SMS message. Phoned Vigin customer support today and they confirmed that there is an issue an that they are working on it. No time estimate for a fix other that asap
paul 1 year ago
Still no signal and cant send messages or internet, feel like someones hacked off my fingers, i cant find any official updates from virgin as all the websites report no problems at all
Nicola 1 year ago
I am receiving the same messages and not receiving some messages at all. West Yorkshire
Alastair 1 year ago
NN3 Northampton. Like others receiving multiple identical messages from original reply message with authetication code. Relates to two different senders, not connected. Also not receiving 6 digit authentication Bank code as I should.
paul 1 year ago
De249pf derby. same text messages keep on receiving all last night and into the morning, unable to send or get any network coverage at all?? any suggetions or any anyone else getting this,? i see that up north people from the comments are having the same problem
M 1 year ago
I keep receiving the same text messages over and over but mine are sending but not received. West Yorkshire.
Amanda 1 year ago
Just keep getting the same text over and over and nothing else. Can't send texts either
Zoe 1 year ago
Have been charged 4× monthly bill coming to total of £527 both phones on family package have now been suspended for over 24hrs unable to contact anybody basically told they can do anything until technical team fix this! Absolute joke unable to get on stagecoach app to travel to work etc having to use Uber costing more money!!
Natalie 1 year ago
Have been charged 4 times my monthly bill to the cost of £283 ! Due to a technical fault but have suspended all our numbers till they fix the fault so no phones now for over 24 hours
Paul Blake 1 year ago
worst thing virgin have done is moved us to o2 i don't know weather im comming or going
Nick Veit 2 years ago
SW20 9AJ London: All incoming calls go to voicemail for last few days. No solution, just a list of guesses from Virgin Mobile staff. Some blame older sim card, some local network (my family have 3 other phones working fine), some the upcoming move to O2, some the usual settings...still no phone. I hated Virgin Media (Internet, TV, Landline) poor service previously and will be delighted to dump their mobile phone service too.
danny 2 years ago
NW4 3PD. London 2 weeks now no email service or spasmodic. will leave Virgin after 20 yrs !