All 3 (Three) reports of the last 24 hours

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Affected Cities:

Comments on 3 (Three)

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Steve 2 months ago
No service on phone in Blaenavon South East Wales .

Andree 2 months ago
3 service is down in Blackburn. Emergency calls only from about 16:30. Website unusable as is the app where you are put into a queue before it loads.

Adrian Clayton 2 months ago
Malton YO17 6BT: "Emergency calls only" (= no signal) today. Press is reporting 16000+ users are affected today. Press suggests to check Three's Network Status webpage - it refuses to recognise valid postcodes so cannot be used...!

Gillian 4 months ago
Stockton on Tees Ts198pp I have 3 devices with 3 ( phone/tablet & broadband) I just wish that 3 could provide me with the network / coverage that I pay for. I entered into a contract with them. It's time they fulfilled their part of the contract - instead of constantly providing a sub standard service to its customers.

David Hays 6 months ago
Mobile broadband, texts, calls and signal been down for 3 days in the Crosland Moor area of Huddersfield. Getting a signal elsewhere but 0 in that area.

Allen Bennett 2 years ago
I have been unable to get a signal on my Alcatel 3G 'phone since Sunday, 20/06/21 CF5 5QR, Cardiff

Neil Crawford 2 years ago
No calls or texts but topped up 20th may with unlimited calls n texts so should have another 2 or 3days credit left? Please advise

Leah Longmate 2 years ago
Phone line problem. Can't hear me on the other end


About 3 (Three)

3 (Three) is a leading global provider of telecommunication services, offering a wide range of services such as mobile telephony, broadband, and TV services. Despite their high-quality offerings, users may occasionally experience service disruptions or technical issues. This guide offers a wealth of information about potential issues and practical solutions to help you get back online as quickly as possible.

Potential Service Disruptions with 3 (Three)

The most common issues with 3 (Three) include network outages affecting calls, texts, and internet services. These disruptions can be caused by various factors including maintenance works, system upgrades, or unexpected technical glitches. The good news is, most of these issues can be resolved with some troubleshooting steps.

What to do in Case of a Network Outage

When you experience a service disruption, the first step is to check the status of the 3 (Three) network in your area. You can do this by visiting the 3 (Three) service status page or via third-party outage tracking websites. If there's a reported outage, you will need to wait for 3 (Three) to resolve the issue.

Troubleshooting Tips and Tricks

  • Restart your device: Sometimes, simply restarting your device can solve minor network issues.
  • Check your device's settings: Ensure your device is set to the correct network settings and that airplane mode is turned off.
  • Reinsert your SIM card: If you're having trouble with calls or texts, try removing and reinserting your SIM card.
  • Try a different location: If you're having trouble connecting to the internet, try moving to a different location. Some buildings or areas may have poor signal.

Contacting 3 (Three) Customer Service

If you've tried the above steps and still can't resolve your issue, it may be time to contact 3 (Three) customer service. You can reach them through their website, by phone, or via their social media channels. Remember to provide as much detail as possible about your issue to help them assist you effectively.


Outage history

Reported outages on 28.02.2024:
There were a total of 4 outages at 3 (Three). The most frequently affected cities were: Toronto, Leeds, Liverpool
Reported outages on 27.02.2024:
There were a total of 3 outages at 3 (Three). The most frequently affected cities were: London, Newcastle upon Tyne
Reported outages on 26.02.2024:
There were a total of 2 outages at 3 (Three). The most frequently affected cities were: Leeds, Manchester
Reported outages on 24.02.2024:
There were a total of 2 outages at 3 (Three). The most frequently affected cities were: Birmingham, Leeds

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