All EE reports of the last 24 hours

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Common problems are:

Affected Cities:


Comments on EE

Let others know about your problems with EE: Write comment

E J Avatar

E J
No signal since 12.00 in SW14, technicians clambering over phone mast in Sheen Lane but no improvement. They have now gone away!!

5 days ago
Michael Ives Avatar

Michael Ives
No mobile phone signal London SW 14 - what's going on???

5 days ago
Heather Avatar

Heather
Peterborough, pe7 Internet down having to use my partner work data hotspot for everything. This keeps happening and from looking at the comments it don't seem to be getting any better. So roll on when my contract ends.. We're off to another provider.

2 months ago
Val Gabriel Avatar

Val Gabriel
Have received s text revising monthly charges but cannot log into EE

2 months ago
Uatu Avatar

Uatu
I am currently in Spain 3rd July 2021. I have a dongle with upto 2 months left. For 4 days now, it will not connect to EE on 4G. It has moments with £G but flashing, and any attempt to get to my account gives a "Disconnected" message. I am somewhat trapped in terms of communication to you, and trying to get some service.

2 months ago
Lee Leigh Avatar

Lee Leigh
Here in North Greenwich with slow mobile internet speeds. Cannot even view videos under 360p!!! There is serious issues with EE in SE10 and has not gotten any better in the last year. FFS please fix this rubbish network.

3 months ago
Lee Wilson Avatar

Lee Wilson
Issues with phone signal - non existent or so poor you cannot receive calls. Problem when it is a work mobile and we need it for business calls and orders. LS25 5HD Leeds

3 months ago
Mark Waite Avatar

Mark Waite
When i try to get on your home page i am getting a blank screen.

3 months ago
alan james Avatar

alan james
still having signal problems with EE i the aberdare area have asked ee whats happening their reply was ongoing for another 24 hrs

3 months ago
Scott Avatar

Scott
EE mobile internet been down all day in Hamilton area.

3 months ago
Andrew Avatar

Andrew
EE out in Aberdeenshire.

3 months ago
Beryl  Avatar

Beryl
No service for mobile phone BR1 area for last three days. When will it be fixed.

3 months ago
Terry Wilson Avatar

Terry Wilson
phone and messaging out SA67 8RB

4 months ago
Alan Davies Avatar

Alan Davies
EE network is down inCF83 area (Llanbradach, Caerphilly)

6 months ago

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About EE

EE is a mobile network and internet service provider in the UK offering high-speed 5G and 4G networks. It is currently the number one mobile operator in the country, with a subscriber base of over 29 million users. Founded in the year 2010, EE – formerly known as Everything Everywhere, was formed by the merger of T-Mobile UK and Orange UK. Acquired by BT in early 2016, EE is today one of the most widely used networks in the UK. EE’s mobile services are reliable with only rare instances of the network going down.

Apart from being the best mobile provider in the UK, EE also offers unlimited fiber broadband plans and a TV service that uses Freeview. With over 500 stores spread across the country, EE has an overall reach of over 31 million users.

For general account related queries, simply text the desired inquiry such as ‘BALANCE’ ‘BILL’ or ‘HELP’ to the EE short-code 150. In case of outages or other problems with the service, speak directly to EE’s customer support at 800-956-6000.

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Outage history

Reported outages on 22.09.2021:
There were a total of 3 outages at EE. The most frequently affected cities were: London, Paris
Reported outages on 21.09.2021:
There were a total of 2 outages at EE. The most frequently affected cities were: London, Paris
Reported outages on 19.09.2021:
There were a total of 1 outages at EE. The most frequently affected cities were: Paris
Reported outages on 17.09.2021:
There were a total of 5 outages at EE. The most frequently affected cities were: London, Frankfurt am Main
Reported outages on 16.09.2021:
There were a total of 5 outages at EE. The most frequently affected cities were: Paris, London