Common problems are:
Affected Cities:
Comments on EE
Let others know about your problems with EE: Write comment
About EE
EE is a cellular network and internet service provider in the UK offering high speed 5G and 4G services. The largest mobile operator in the country with over 29 million customers. Born in the year 2010, EE was formerly called Everything Everywhere because it resulted from the merger between T-Mobile UK and Orange UK.
Map
Outage history
Reported outages on 29.05.2025:
There were a total of 6 outages at EE. The most frequently affected cities were: London, Glasgow, Coventry
Reported outages on 28.05.2025:
There were a total of 1 outages at EE. The most frequently affected cities were: Stourport-on-Severn
Reported outages on 27.05.2025:
There were a total of 2 outages at EE. The most frequently affected cities were: Los Angeles
Reported outages on 26.05.2025:
There were a total of 1 outages at EE. The most frequently affected cities were:
Reported outages on 24.05.2025:
There were a total of 4 outages at EE. The most frequently affected cities were: Los Angeles, Clevedon, Chelmsford
Hungarian Oak 1 month ago
ML12 6PZ - Coulter No Fibre broadband - tested multiple modems. 4G/5G coverage low but works as backup
Gareth 2 months ago
Cranleigh GU68UH Coverage down for EE Network. Can't use mobile data or network dongle - had visitors come round and they experienced the same problem - all of us on EE
Rucksana 2 months ago
Last few days really bad service, calls disconnected no reception, unable to make calls at times. Not experienced this before EE services must be down BL3 2LH bolton
Martin 2 months ago
Broadband out completely 23 days, they blame major service outage but no evidence of this. Serial misinformation about date fix due to be completed - now projected as day 32 after failing. Completely useless
Peris 5 months ago
Paid £40 for the wifi hotspot, now it wont show up in my networks ????♂️
WorthlessTrash 1 year ago
Worthless Trash EE barely there Wi-Fi speed - Laughable. More like 56Kbs speed than 4G. Where is it EE? Ooh ooh another days software update gone wrong AS EVER. Oh and surprise surprise I have to laughably LOG IN to find out except I cant LOG IN. Funny how many Marketing Phone Calls and Messages you send me But when your internet goes down or incredibly slow - NOTHING. Yet you just Report "All Ok"
Tina 1 year ago
EE outgoing calls barred. Bournemouth
Steff 1 year ago
No email for most of the day. Fed up.
Ant 1 year ago
The world is ending NO MOBILE OR BROADBAND EE !!!!!! Cancelling soon as it comes back online
Ann pitt 1 year ago
Have no internet de15 9tj Burton-on-Trent
Jen 1 year ago
Mobile issues again in and around chesterfield S43 seems to be a regular thing just lately
Linsey Whyte 1 year ago
Montrose, DD10 8QA internet has been horrendous for a while now ☹️
Tyler 1 year ago
getting 200kb speeds and router constantly connecting/disconnect, se28 london
K Caldwell 1 year ago
I have repeated problems with the router failing or re-setting. This is a brand-new router. the old one failed after 10 years. They are going to investigate tomorrow but I would like advice on an alternate supplier.
Julie farmer 1 year ago
No mobile broadband Wi-Fi all morning.Hopefully be back soon
Katy 1 year ago
had no internet all day NR21 Fakenham
Shells 1 year ago
Had no signal for the last 3 hours Bb18 6xf Near Skipton
Jane Morrison 1 year ago
Had no signal at all since lunchtime PH7 area on my ee rural broadband which runs on the phone signal.
Ken 1 year ago
LA12 8JW No landline/ broadband this morning. 28th Nov
June 1 year ago
I am in West lothian eh48 3es, broadband went down this morning orange light on router been flashing orange all day
Sue 1 year ago
I'm in Exeter. Devon.
Sue 1 year ago
Really bad broadband for a number of days. Unable to stream, everything loading slowly or "unable to reach this website".
Sar 1 year ago
Internet down for around 20 mins. near Sturminster Newton, Dorset. DT10 2PL.
B Scully 1 year ago
TS232AB No phone signal. Mine and the wifes phone
AG 1 year ago
EE went down completely in S32 4 on Sunday 19th and still not up Monday 20th. EE said it could take 3 days
David 1 year ago
Broadband full fibre down in s4
Sue M 1 year ago
Mobile internet not working although shows 2 bars for coverage. Safari will not open and apps not able to connect to the suppliers server.
L Green nocalls or text service for 4days 1 year ago
No calls or texts service for 4 days Tf3 1un telford Salop rubbish provider sick of it already
Tracy 1 year ago
Got no internet Swansea sa6 6rz
craig 1 year ago
No 4g signal all day.
James Cook 1 year ago
TS18 3HX Near enough total blackout. I have not contacted EE customer service as they'll be useless. Hardly ever have more than 1 bar of signal. Internet very slow. Can EE please please have a strong signal plus Internet.
Marie 1 year ago
Full blackout for two days, calls coming in but they keep cutting off. It’s ridiculous I’m sick of it.
Tony Blair 1 year ago
Message from Thornaby 5 miles radius. Very weak signal and data. Not worth the money.
Paul Robinson 1 year ago
TS18 3JQ EE network is total failure. For 2 weeks very weak signal and Internet. This is no mobile Internet. Lucky to have 1 bar of signal. Waste of money. Can't wait for 3 network sim to be posted. Been with EE for the past 15 years. Leaving this week.
James Sainsbury 1 year ago
Network issue since 3rd day now. I only have mobile Internet no broadband. I hope I receive compensation.
Ian Clark 1 year ago
EE is a total joke. Pathetic Network. A near enough total blackout Durham area 25 miles.
Keith 1 year ago
TQ7 2AZ No mobile signal since Saturday 28th October! Wifi calling and texts works but no use if away from property
Keith 1 year ago
No mobile signal since Saturday 28th October! Wifi calling and texts works but no use if away from property.
Neville 1 year ago
No broadband since this afternoon. Ub4 9hg hayes
Simon 1 year ago
TR4 9PZ no data or calls all day since 7-8am and still out.. messaging from friends still off at 18:30