Common problems are:
Affected Cities:
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About EE
EE is a cellular network and internet service provider in the UK offering high speed 5G and 4G services. The largest mobile operator in the country with over 29 million customers. Born in the year 2010, EE was formerly called Everything Everywhere because it resulted from the merger between T-Mobile UK and Orange UK.
Map
Outage history
Reported outages on 12.11.2024:
There were a total of 1 outages at EE. The most frequently affected cities were: Sudbury
Reported outages on 11.11.2024:
There were a total of 1 outages at EE. The most frequently affected cities were: Middlesbrough
Reported outages on 07.11.2024:
There were a total of 1 outages at EE. The most frequently affected cities were: Stoke-on-Trent
Alison 1 year ago
No phone signal for days, Cardiff
Sophie Johnson 1 year ago
We have no broadband in Witheridge devon
Jane Podmore 1 year ago
No signal Harleston IP209JT
Ali 1 year ago
No signal or 4G/5G in the east sussex/kent area. Postcode TN5, TN1, TN6
Peter 2 years ago
No 4G signal for mobile internet or mail on the Wirral for last 3 days. Major hassle.
Marcus 2 years ago
Oswestry, Shropshire, SY11. Problems with no phone signal since Tuesday. Nothing, zilch, nada. Why is it that you're meant to CALL them for repair, redress or even compensation?
Dr Alistair Clark 2 years ago
CH604SB. No internet and no landline from BT and mobile EE service unable to connect with internet in an area which generally has poor EE G3/4 service. Landline and internet have been out of action for 3 weeks now and aren't expected to be sorted till the end of September- a further two weeks hence. I can get a better service in the Outer Hebrides than I get in the Wirral.
Dr Alistair Clark 2 years ago
CH604SB. No internet and no landline from BT and mobile EE service unable to connect with internet in an area which generally has poor EE G3/4 service. Landline and internet have been out of action for 3 weeks now and aren't expected to be sorted till the end of September- a further two weeks hence. I can get a better service in the Outer Hebrides than I get in the Wirral.
Cindy A 2 years ago
Llandeilo Mobile broadband speed dropped to unusable level 3 Sept. I reported it to EE. Two days later I called them, then the next day and the next day, only to be told that the fault was logged on the fourth day and they need five days to look into it. It’s affecting this whole area.
Mandy 2 years ago
BN15 lancing New fibre out completely
clare mowbray 2 years ago
OX18 Clanfield, Oxfordshire - gone from poor signal to 48 hours of 0 signal
Joanne R W 2 years ago
DE12 7RG Swadlincote Oakthorpe Awoke to 1 bar 4G+ and crawling speed. Was 4 bar and excellent.
Darren Madden 2 years ago
No broadband or Internet DE11 8EX SWADLINCOTE
Sarah Ane Day 2 years ago
BS14 9ND Bristol My internet speed is very slow
Richard 2 years ago
No mobile internet since lunch today in CA11 Penrith, LA9 Kendal, LA7 south Lakes,
Margo 2 years ago
no phone signal, no 4G. Problems for last 2 days
melanie 2 years ago
Unable to make calls, cannot use internet, whatsapp, social media etc. South East London
Jac 2 years ago
Phone keeps saying no signal turned off by network Gl155df Gloucester
Phillip swift 2 years ago
My smart tv Internet cannot get sound on the bbc iplayer and the britbox freezes I have turn off but is no good london se23 2ba
Dave 2 years ago
Burton on Trent de15 No broadband connection across all my devices
Monica 2 years ago
Basildon WiFi has been acting up for a while, checked upload speed today and it is 0.19 this is awful
EE fix it. 2 years ago
Just a heads up to y'all. EE broadband is not connecting to various sites; including Amazon, Xbox ect. across the whole UK. Some sites can still be accessed. Rather than adress the issue, EE have decided to tell all 1000+ users who messaged them about it that it's an 'insolated issue' on the users behalf.... Fix your **** EE.
Mandy 2 years ago
Kilmarnock KA1. BROADBAND WENT OFF AT 10.10 AM TODAY 25.04.2022. CANNOT GET TECHNICIAN OUT TILL MONDAY TO CHECK LINES ETC. SO NO INTERNET WHOLE WEEKEND. MODEM FLASHING BLUE. TRIED RESET AND REBOOT. NOTHING.
Al Palmer 2 years ago
Phone will only do emergency calls since last night, internet dongle wil not connect at all since this morning, North Shropshire SY13
Dax 2 years ago
Bournemouth still no Broadband connection from EE..getting a bit much now EE!!!Sort it out!!!!
Jenny 2 years ago
M3 Internet down
Brian Harrison 2 years ago
Fleetwood fy7 7ja Internet very intermediate spoils tv viewing
Danika 2 years ago
Internet been down for 2 hours can't use smart tv
Raj 2 years ago
Internet died at about 1.30am. Router shows orange. Twitter users report outages at around the same time across UK.
Jan 2 years ago
Internet has been very slow for the last few days and been off all day today .( and still is ).. CH6 Flintshire. ... what is going on. .so frustrating! !!!
Mazi 2 years ago
No signal in Borehamwood. Since 10am
Jan 2 years ago
No phone signal Gloucester
David Burdett 2 years ago
No internet since this afternoon Bungay Suffolk NR351LA
Hayley Morris 2 years ago
Sa19, Llandeilo, Carmarthenshire
Hayley Morris 2 years ago
Internet on and off intermittently. Wi-Fi can be down for 2hrs at a time. Been like this for 2 days.
Rachel 2 years ago
No signal at all Bournemouth
Deborah 2 years ago
Cannot make any calls, no signal Al2 2an St Albans herts
Michael 2 years ago
No internet or phone signal in London - please can this be fixed as soon as possible? This has been the case for three hours now.
karen 2 years ago
LA1 Lancaster No internet or phone
Sadie Crump 2 years ago
TN29 9EJ no service at all