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Giffgaff is a British mobile network started by Telefonica in the year 2009. Operating as Telefonica’s subsidiary in the UK, Giffgaff operates under Telefonica’s O2 network as a Mobile Virtual Network Operator or MVNO. Giffgaff has consistently won the award for uSwitch Network of the Year from 2016 to 2019.
Giffgaff offers customers a series of bundles termed as ‘goodybags’. These bundles are a combination of data, text messaging, and voice call minutes, which customers can set to auto-renew as well. In early 2015, Giffgaff added the 4G data service into their ‘goodybag’ system, offering the service without additional charges.
Giffgaff does not operate customer support phone lines. Instead, a community-based message board system is utilized to resolve queries. Users can post questions about any outages or other problems on the message boards to get help from other Giffgaff users. If your issues are not resolved and service is still down, you can contact a Giffgaff agent on 0113-272-2000.
Cart get into app to get a new goodybag 3 months ago
WF134AA dewsbury
Chris 6 months ago
Pl8 no service only emergency calls again . Was out for ten days straight came on for a few days now it's out again!!
Jennie 7 months ago
DA5 says network busy. Cannot make or receive calls or texts. Bill paid
Kev 7 months ago
B73 5HN No calls can be made or received
Sandra. Derbyshire 7 months ago
Rubbish signal keeps breaking up been like this for weeks will be canceling.m30 0ax
Gino 8 months ago
No signal since 3 weeks in vauxhall area london SW8. Please sort it
Marie-Claire Nixon 8 months ago
No mobile network since Friday night. OX25 area near Bicester.
Itsmehere 8 months ago
No signal st5 Newcastle
Deb 8 months ago
No signal ca286pb
Lilly 8 months ago
Can't acesss website what's going on!!!!
Dav 8 months ago
No texts at all in or out hull hu3
Steve 8 months ago
Cannot receive 6 digit security codes, which means I cannot access online accounts that require 2ta, including online banking!!
Angie 8 months ago
Unable to send SMS most of the day PR7 area
izzy 8 months ago
I can't make or receive calls, or send/receive texts. South Birmingham. B45.
Nikki 8 months ago
Can't send or receive tests or make or receive calls. TN34 area
Nicki 8 months ago
Can't send or receive texts and can't make or receive calls.
Robert 8 months ago
no text or calls working
Joanne 8 months ago
No calls or texts in or out all day Cf62 Barry
Colleen 8 months ago
No service on phone at all today. Maidstone kent,ME15 7EW
Peter 10 months ago
Can't make or receive calls No text messages in or out Bridgwater Somerset