Common problems are:
Affected Cities:
Comments on Plusnet
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Joe 1 year ago
Was on the xbox while doing some work and the Internet has just completely gone down. When trying to connect my phone it says "connected without Internet" this is rubbish. Nottingham - NG9 area.
Eddy 1 year ago
North West Coventry - CV5 - internet down from 7pm Fri 8 Sept. Now back up from late Sat 9th.
Flying Frog 1 year ago
No PlusNet email yesterday morning, some emails arrived later in the day. Today I cannot access any email again. GU51 FLEET Hampshire.
Dave 1 year ago
No emails and unable to access plusnet via internet to report issue. Milton Keynes
Mairi Maciver 1 year ago
Not receiving emails and can't log in to webmail. 24 hours now. Absolute pain. Inverness IV2 5HS
Vivi 1 year ago
No Plusnet email & Plusnet webmail fails Log In for last 24 hours. Now there is no way to raise a question/problem via the Plusnet website. No Service Status saying there is a problem with emails, yet one down detector website noted hundreds of problems with emails. PL25 St Austell
Dr Roy 1 year ago
Webmail is down - no sync - suddenly this afternoon
David 1 year ago
Webmail not working, I was told by the help centre that it was aware and being investigated, I am in the Wigan area.
Liz 1 year ago
Lisburn - email not working on webmail or Thunderbird.
Gav 1 year ago
e-mail/webmail down since about 15:30 - plus.net technical support haven't even been told that there is a problem! London NW
Lee 1 year ago
Webmail not functioning. Called support but they cannot say when it will be working again. LE10 Leicester
Dave 1 year ago
Email is down. I am told by Plusnet 'Service' Centre it could be 48 hrs before restoration.
Tim 1 year ago
Belfast - email not accessible at all.
Peter Wood 1 year ago
Wi-Fi is fine but can't get any e-mails at all. YO60 7EZ York
Sarah flinders 1 year ago
My Internet is down won't connect my router just keeps flashing red nothing I have tried has worked can't get on the hub manger won't let me do anything to sort this out from Ilkeston De7 4jh area
Joseph Coutts 1 year ago
Aberdeen AB123BB INTERMITTENT internet for days now. Switching off and on usually corrects it. Not today.
Shazzy 1 year ago
No internet for me just now - ive been home from work an hour & it’s been off since then.
Penny 1 year ago
No internet today. Have tried the basic turning on and off. Usually very reliable. Dorchester, Dorset
DERRICK 1 year ago
B17 9AH BIRMINGHAM MY PHONE WENT DOWN AT 94OAM AND ITS STILL DOWN I CABNT GET IN TOUCH WITH THEM
Pete Martin 1 year ago
No mobile signal can't find out anything about it. What's the crack?
M S Lee 2 years ago
Internet connecting to TV over wifi OK, no streaming services available! Oddly enough, iPlayer works on my mobile phone.
Keith Hobbs 2 years ago
Plus net broadband ok. Trouble I'm having is sending email. Times out connecting to POP3. BS32 + BRISTOL
Roger Charles Dann 2 years ago
Why is my email in box showing 17 unread messages but all other folders are missing from the list? PLUS I cannot access my emails and I keep getting the message that NO FETCH COMMAND has been sent!! What is going wrong with PLUSNET and why the problems? When I look at the problem status it shows that there are NO PROBLEMS !! RUBBISH PLUSNET IS BECOMING ONE BIG PROBLEM ALL THE TIME. COME ON PLUSNET SORT IT OUT PDQ OR I JUST MIGHT GOELSEWHERE FOR MY BROADBAND AND TELEPHONE SERVICE...........
Karen Green 2 years ago
Hi I got a sim card of u cause I got hacked changed number recived a new sim card but I can't send a text without using WiFi and it stops working with or without WiFi and I can't send a text please can u sort it please it's really annoying me ng10 1 fr long Eaton Nottingham
CJBlundell 2 years ago
Sending & receiving emails up the spout. The farcical reason - 'invalid domain' - no MX or record. The Server doesn't recognise email of its own ...
Mrs. Jacqui Norman 2 years ago
Still no Plusnet internet, that is at least 24 hours (we were away, and it was down when we returned home). PE38 (Downham Market in Norfolk)
Elizabeth Simpson 2 years ago
I have not received any messages in my mail box since 7.00am Friday 8th April. AB42 5PU - Maud, PETERHEAD
Mr D Wilkinson 2 years ago
No service all day, very poor even when slight service. Hu15 1lb Hull
Barry 2 years ago
PE33 0DR Shouldham Thorpe been down for 9 days now, the whole of the village is out, why doesn't it show anywhere?
D Marcus 2 years ago
Okehampton, Plusnet went down about 10.20am. Can't find any info as to when this issue will be resolved. Internet is my lifeline as it is for many housebound. What's going on?
John Stuart Grainger 2 years ago
Cannót receive incoming calls, callers receive message line is busy. YO11 3JB Scarborough
V1 2 years ago
Cv376 Stratford-upon-Avon.. network dowm
Peter White 2 years ago
Recently moved to TA21 area no mobile connection on phone, can't use wifes phone hotspot (on different network). Please contact to resolve.
Bill 2 years ago
No mobile internet since 27th np117eh
Allison Sturgeon 2 years ago
No mobile phone signal since 8am 27th November
Peter Duncan Covey 3 years ago
I have had no email on my laptop since 10th November but I am getting my wife's emails and it is being received on my phone? TA20 1BH Chard
JE Garrett 3 years ago
no email for 8days senders not notified that mail is rejected Stroud Glos
Joe Coutts 3 years ago
How can you say there are no problems in last 24 hours? The place is jumping with complaints. Asked for password, then says it’s wrong! AB123BB Aberdeen.
Ken 3 years ago
For seven days now not able to log into my account, no e mails and unable to speak to anyone. Overall very poor service. LN3 4gl Lincoln
anthony connolly 3 years ago
Plusnet couldn't care less about e mail, just not interested!