Is Plusnet down?

Allison Sturgeon 3 years ago
No mobile phone signal since 8am 27th November

Peter Duncan Covey 3 years ago
I have had no email on my laptop since 10th November but I am getting my wife's emails and it is being received on my phone? TA20 1BH Chard

JE Garrett 3 years ago
no email for 8days senders not notified that mail is rejected Stroud Glos

Joe Coutts 3 years ago
How can you say there are no problems in last 24 hours? The place is jumping with complaints. Asked for password, then says it’s wrong! AB123BB Aberdeen.

Ken 3 years ago
For seven days now not able to log into my account, no e mails and unable to speak to anyone. Overall very poor service. LN3 4gl Lincoln

anthony connolly 3 years ago
Plusnet couldn't care less about e mail, just not interested!

N Nad 3 years ago
Internet down since 1.15pm today, 15th Nov, and no one answering the customer support lines … soooo bad Johnlewis Broadband (PLUSnet) !!!!

Dale Stuart Edwards 3 years ago
Current problems have built up over several weeks. BT have invested in football not IT. RH12 5HG, Horsham

John 3 years ago
Swansea SA6 5BA - I've only been able to access my email a few times in the last 5 days. Now I've lost a folder and I'm concerned that I'll lose my contacts

Mandeep Sheera 3 years ago
Emails all up and running for me as of yesterday. Both Webmail and Microsoft Outlook 2021. MK13 7LF.

Julie Hunt 3 years ago
For four days now, I've been 7nable to send emails and still can't. I hope the issues will soon be resolved as it's a real problem. Post code WA6 6RU

John Ayliffe 3 years ago
Not able to send or receive emails through Globalnet / Outlook via plusnet for 5days. Same response repeated by Plus net most users on but this is totally untrue. Shambles

Beverley Atiyah 3 years ago
THAT WILL NOT DO. NO EMAIL FOR FOUR DAYS, REPEAT FOUR DAYS, FOUR DAYS.. GOT IT ?

Mike 3 years ago
Three days no outgoing email. After 24 hours I could receive. Are we going to be compensated?

Dave 3 years ago
Some of you are lucky to still no emails for me. Northwich CW9 6AA

Raymond Sharratt 3 years ago
Pleased to say that my email is up and working again. Incoming and outgoing seem to be ok. LD16DY Llandrindod Wells.

Mike 3 years ago
Email problems for last three days. Some sent to me have not arrived. OIthers have bounced back to senders. A rush of incoming emails arrived this morning and I was able to send messages. Now, at 4.22pm, it's down again. It is unforgivable that we have been given no explanation for this lamentable service.

Valerie 3 years ago
Still waiting to have access to my incoming emails. This is the 3rd day - and I am beginning to think that the problem is not just a simple failure but something more like a hack!! HP8 4UT outer London

Spence 3 years ago
Hailsham. East Sussex. I am told I was uncontactable on my mobile on Sunday, and it's now Friday and I still have no signal. (The phone is fine if I'm away from home). I can't believe this poor level of service.

Raymond Sharratt 3 years ago
LD16DY, Llandrindod Wells - Had no emails since Tuesday. This is extremely inconvenient and very unsatisfactory. Plusnet have taken over the previous provider that I was with and have, in general, provided a poor service. Time I looked elsewhere.

Richard Price 3 years ago
Plusnet emails still down -halfway through day 4! Totally rubbish service- Over-promise and under-deliver! Time for a new MD as the current one totally incapable of running a business

Colin Blundell 3 years ago
Nothing going out. Incoming emails seem OK at the moment but who knows...? Complete mess yesterday. PE12 9YS Spalding

Basil Coram 3 years ago
e-mail still down, but gmail on another computer still OK! (using the same line) a little odd!

Toni 3 years ago
No incoming nor outgoing Plusnet email since Tues. night (09 Nov.) Internet and phone working, own domain working, so the problem is clearly with Plusnet E-mail. Went on to Plusnet website and my email info all looks correct. But unable to access webmail. (Fortunately I operate an offline email client so am unlikely to lose many, if any, messages, as many have reported has happened to them this week.)

Jane 3 years ago
Eventually managed to speak to a very pleasant young man, who advised that problems are likely to last until tomorrow morning. This was followed up with an email confirming the loss of service. KA10

Jane 3 years ago
Stuck in phone queue for 14 minutes now.Faults persist. Dreadful. KA10

Jane 3 years ago
2 emails received; several apparently lost. Recent login requests not downloaded. Awful. KA10 Troon

Jane 3 years ago
One incoming email at 3am. Webmail still out if action . What has happened to the other expected messages? How much longer will we have to wait for full service to be resumed? KA10 Troon

G Freer 3 years ago
YO32 9QA York email down all day few updares and none in prospect before 8.00am tomorrow

Anthony Glen 3 years ago
G4 0PH EMail Still Down. Been down all day.

Anthony Glen 3 years ago
EMail Only down all day. Internet access seems ok.

Derek Hamilton 3 years ago
KA4 8JE Email down all day so far. Both webmail & local on Thunderbird gives the message that sending of password did not succeed. Temporary fault. Try again later.

Derek Hamilton 3 years ago
KA4 8JE

Jane 3 years ago
No email since last night and no service updates from plusnet,despite their twitter assurances. Troon KA10 6DS

John Allen 3 years ago
Promised updates on mail problem not honoured and update time just extended. Not good customer service.

Phil 3 years ago
LS21 Otley Plusnet email been down all day and promised updates overdue

Richard 3 years ago
No email today. That'll do. Defiantly will not do at all. BD22 6NW Keighley

Frances Robinson 3 years ago
Trying to run a business without access to email for hours now. (North Norfolk). Fed up with plusnet, I'm moving to another ISP.

Rod Smith 3 years ago
PL8 1JU Plymouth - cannot log on to email account

John O'Donovan 3 years ago
Plusnet webmail not fit for use - multiple error messages for the past year. It used to be reliable.