Common problems are:
Affected Cities:
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 26.10.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: Melksham, Southampton
Reported outages on 25.10.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: Croydon
Reported outages on 23.10.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: London
Reported outages on 22.10.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: London
Gra 2 years ago
Plusnet Internet down yet again..useless . Can't wait for contract to finish
Karen s 2 years ago
Blue light on no internet in coventry
GeeBee 2 years ago
Partialy working. Roku stick (wireless)seems ok GT7 on PS4 (wired) seems to be connecting but PS4 isnt. neither is laptop or phone. isntneither can phone or
Harry 2 years ago
Plusnet back on TQ33NF
Harry 2 years ago
TQ3 3NF - Torbay It's probably Russia
Barry S 2 years ago
Weird my firestick is working fine for streaming (on wifi) but all other devices aren't ie phones ,tablets,consoles. Melton Mowbray le13
Brandon 2 years ago
https://www.pdq.com/blog/change-dns-server-settings-in-windows/ S5 Sheffield
June 2 years ago
TQ4 6LF no internet in Torbay!
Anna 2 years ago
Halifax hx3
Michaela Scholey 2 years ago
Internet not working Coventry
Dan 2 years ago
Epsom kt17, blue light on router, no internet
Anna 2 years ago
No Internet orange.light and red broadband light on router
Alun 2 years ago
Plusnet broadband down since 1930 on 13 Sep
DU 2 years ago
Internet down since 9:30pm in BS5 9QW Bristol
SS 2 years ago
BR2 back on now, was off since 9pm
Kevin 2 years ago
Internet out in Fleet Hampshire
Margaret 2 years ago
Ethernet broadband to PC working fine. Wifi down on tablet/phone. Reading.
GC 2 years ago
Alexas work but nothing else CF40 Tonypandy
CJ 2 years ago
Portsmouth - no connection
Stewart 2 years ago
I've changed my router to use Google DNS servers 8.8.8.8 and Plusnet has come back to life