Common problems are:
Affected Cities:
Comments on Plusnet
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 19.08.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Zurich
Reported outages on 14.08.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Witham
F ing plusnet 1 year ago
Down in Hampshire, f ing plusnet.
Nick Roberts 1 year ago
Pulborough WSussex Internet down. DNS servers unpingable. Cloudflare? Anyone have any ideas?
Jean 1 year ago
No WiFi for last few hours in Falkirk
Brian 1 year ago
Down in Sunderland 13th Sept 9pm onwards
Jim 1 year ago
No Internet for last 15 minutes. G51
Lisa 1 year ago
Down in Tain, Highlands iv19
Joe 1 year ago
Was on the xbox while doing some work and the Internet has just completely gone down. When trying to connect my phone it says "connected without Internet" this is rubbish. Nottingham - NG9 area.
Eddy 1 year ago
North West Coventry - CV5 - internet down from 7pm Fri 8 Sept. Now back up from late Sat 9th.
Flying Frog 2 years ago
No PlusNet email yesterday morning, some emails arrived later in the day. Today I cannot access any email again. GU51 FLEET Hampshire.
Dave 2 years ago
No emails and unable to access plusnet via internet to report issue. Milton Keynes
Mairi Maciver 2 years ago
Not receiving emails and can't log in to webmail. 24 hours now. Absolute pain. Inverness IV2 5HS
Vivi 2 years ago
No Plusnet email & Plusnet webmail fails Log In for last 24 hours. Now there is no way to raise a question/problem via the Plusnet website. No Service Status saying there is a problem with emails, yet one down detector website noted hundreds of problems with emails. PL25 St Austell
Dr Roy 2 years ago
Webmail is down - no sync - suddenly this afternoon
David 2 years ago
Webmail not working, I was told by the help centre that it was aware and being investigated, I am in the Wigan area.
Liz 2 years ago
Lisburn - email not working on webmail or Thunderbird.
Gav 2 years ago
e-mail/webmail down since about 15:30 - plus.net technical support haven't even been told that there is a problem! London NW
Lee 2 years ago
Webmail not functioning. Called support but they cannot say when it will be working again. LE10 Leicester
Dave 2 years ago
Email is down. I am told by Plusnet 'Service' Centre it could be 48 hrs before restoration.
Tim 2 years ago
Belfast - email not accessible at all.
Peter Wood 2 years ago
Wi-Fi is fine but can't get any e-mails at all. YO60 7EZ York