Common problems are:
Affected Cities:
Comments on Plusnet
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 19.08.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Zurich
Reported outages on 14.08.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Witham
Sarah flinders 2 years ago
My Internet is down won't connect my router just keeps flashing red nothing I have tried has worked can't get on the hub manger won't let me do anything to sort this out from Ilkeston De7 4jh area
Joseph Coutts 2 years ago
Aberdeen AB123BB INTERMITTENT internet for days now. Switching off and on usually corrects it. Not today.
Shazzy 2 years ago
No internet for me just now - ive been home from work an hour & it’s been off since then.
Penny 2 years ago
No internet today. Have tried the basic turning on and off. Usually very reliable. Dorchester, Dorset
DERRICK 2 years ago
B17 9AH BIRMINGHAM MY PHONE WENT DOWN AT 94OAM AND ITS STILL DOWN I CABNT GET IN TOUCH WITH THEM
Pete Martin 2 years ago
No mobile signal can't find out anything about it. What's the crack?
M S Lee 2 years ago
Internet connecting to TV over wifi OK, no streaming services available! Oddly enough, iPlayer works on my mobile phone.
Keith Hobbs 2 years ago
Plus net broadband ok. Trouble I'm having is sending email. Times out connecting to POP3. BS32 + BRISTOL
Roger Charles Dann 3 years ago
Why is my email in box showing 17 unread messages but all other folders are missing from the list? PLUS I cannot access my emails and I keep getting the message that NO FETCH COMMAND has been sent!! What is going wrong with PLUSNET and why the problems? When I look at the problem status it shows that there are NO PROBLEMS !! RUBBISH PLUSNET IS BECOMING ONE BIG PROBLEM ALL THE TIME. COME ON PLUSNET SORT IT OUT PDQ OR I JUST MIGHT GOELSEWHERE FOR MY BROADBAND AND TELEPHONE SERVICE...........
Karen Green 3 years ago
Hi I got a sim card of u cause I got hacked changed number recived a new sim card but I can't send a text without using WiFi and it stops working with or without WiFi and I can't send a text please can u sort it please it's really annoying me ng10 1 fr long Eaton Nottingham
CJBlundell 3 years ago
Sending & receiving emails up the spout. The farcical reason - 'invalid domain' - no MX or record. The Server doesn't recognise email of its own ...
Mrs. Jacqui Norman 3 years ago
Still no Plusnet internet, that is at least 24 hours (we were away, and it was down when we returned home). PE38 (Downham Market in Norfolk)
Elizabeth Simpson 3 years ago
I have not received any messages in my mail box since 7.00am Friday 8th April. AB42 5PU - Maud, PETERHEAD
Mr D Wilkinson 3 years ago
No service all day, very poor even when slight service. Hu15 1lb Hull
Barry 3 years ago
PE33 0DR Shouldham Thorpe been down for 9 days now, the whole of the village is out, why doesn't it show anywhere?
D Marcus 3 years ago
Okehampton, Plusnet went down about 10.20am. Can't find any info as to when this issue will be resolved. Internet is my lifeline as it is for many housebound. What's going on?
John Stuart Grainger 3 years ago
Cannót receive incoming calls, callers receive message line is busy. YO11 3JB Scarborough
V1 3 years ago
Cv376 Stratford-upon-Avon.. network dowm
Peter White 3 years ago
Recently moved to TA21 area no mobile connection on phone, can't use wifes phone hotspot (on different network). Please contact to resolve.
Bill 3 years ago
No mobile internet since 27th np117eh