Common problems are:
Affected Cities:
Comments on Plusnet
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About Plusnet
Plusnet plc is a British-based company that was founded in the year 1997. The company is a provider of quadruple play that provides internet, mobile, IPTV, and fixed line services. Plusnet is a part of the BT Corporation since 2007, it is operated as a separate business under the BT brand.
Map
Outage history
Reported outages on 31.03.2025:
There were a total of 1 outages at Plusnet. The most frequently affected cities were: Manchester
Reported outages on 26.03.2025:
There were a total of 2 outages at Plusnet. The most frequently affected cities were: Cardiff, London
Tj 1 year ago
Hawarden. N Wales Blue light-no net
Philip 1 year ago
Internet down here in St Albans. Not far from Watford, one of the "hot spots ".
Norton 1 year ago
Blue light on but cannot connect
Diana 1 year ago
Blue light no service Cheltenham
Bash 1 year ago
Internet down in Bradford
Gary 1 year ago
Blue light on no broadband cv6 coventry
Lynn 1 year ago
No internet since 4.30pm. Blue lights on Sheffield s36
Norma 1 year ago
Blue light, no internet in Gwynedd LL48 for over an hour
John 1 year ago
Down in HG5 9LD. Blue lights on but no internet
Mike Williams 1 year ago
Plusnet router showing blue lights but internet is dead. Flint North Wales!
Lee 1 year ago
Blue light but no Internet DD10
Mark 1 year ago
Internet down, having to chat to my family, they seem a nice bunch.
Iris caveney 1 year ago
Ws124qr. Cannock. Blue light on router no Internet access
Michelle 1 year ago
Broadband down ! Taunton
Mark 1 year ago
Further to last from ME12 Sheerness Kent
Steve 1 year ago
Hurry up Plusnet I’m having to talk to the wife Louth Lincs
James 1 year ago
TN3 Tunbridge Wells: Same as others: blue light but no internet service
Alison Turner 1 year ago
i cant even get on the plusnet ap to report problem
Luke 1 year ago
This seems to be a DNS issue with PlusNet as I am able to work with my VPN on. If you don't have a VPN you can probably solve by changing your DNS settings to point to Google's DNS. RH12 (Horsham)
Howard 1 year ago
Blue light on router, but no Internet. Out about an hour now. HP6 5HB Amersham.
AL 1 year ago
No Connectivity. (blue)Lights are on but no-ones at home lol - Doncaster
Mark 1 year ago
Blue light on router but no internet, tablet, computer won't connect. Reset everything still not working.
Ronald McDonald 1 year ago
Plusnet down in YO42 - hamburglar stole the internet
Tracy 1 year ago
Blue light on the hub, but got no signal on mobile and my xbox
Imogen 1 year ago
Like others, blue light but no connection. HP10
Simon 1 year ago
No internet - Essex
Joy 1 year ago
Internet down, Norwich NR10 3HN
John Fletcher 1 year ago
Blue light on router but no internet. S17
Mick 1 year ago
Blue light on, no internet, Gosport
Alison Turner 1 year ago
pontefract area blue light on but no conection at all
Lisa 1 year ago
No Internet at all. EXETER, EX5
Sue P 1 year ago
No plusnet internet here in Wokingham since 16.50
Rob 1 year ago
Blue light on router, no Wi-Fi KY49RP Fife
Sherry 1 year ago
Blue light no WiFi nothing is working no TV nothing sort yourself out plusnet Ur service isn't free so why r we loosing out E1
Sue 1 year ago
No internet in Bexhill despite blue light on router
Heather 1 year ago
Blue light on router internet down on all devices, YO18
Steve 1 year ago
No connection to Internet. TF1 3LZ
Natalie 1 year ago
Blue light on box, but no signal, Derbyshire S43
Malc 1 year ago
Ol12 rochdale blue light no internet
Lisa 1 year ago
Blue light but no Internet been like it since 4.45pm