All The phone coop reports of the last 24 hours

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Comments on The phone coop

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Anthony Ingram 2 months ago
Broadband went down at midnight on Monday while I was working. Told it was an area wide outage, but no estimate as to how long it'd be down for.

MrsM 1 year ago
Dumfries DG1. No internet at all.

Peter Hawkins 1 year ago
EH11 3HU Edinburgh I have not been able to send emails from my desktop for over a week now and am thoroughly fed up. I phoned up 2 or 3 times and was told 'we know about the problem and are doing our best to fix it' but it hasn't been fixed. I can receive emails but not send them. Now, when I call your 01608 no. by phone to complain, I get recorded musak, not even a voice message; no-one has been in touch to explain what the problem is. Peter Hawkins

john thomas robinson 2 years ago
I have problem setting up wifi on my phone. Have typed my network from the rear of the router. But it states Authenticating problem can youhelp me please. S64AY Sheffield

Giles Eldridge 2 years ago
There is a problem in Bucharest, Romania. Cannot contact site at all

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About The phone coop

The Phone Co-op is a telecommunications provider operating in the UK as a consumer co-operative. The company is owned by the customers who manage the business and share its profits. Founded in 1998, The Phone Co-op is currently part of the biggest independent co-op in the country – Midcounties Co-operative.

The Phone Co-op offers consumer services such as mobile telephone, broadband, landline, internet, and web hosting. In 2015, the company was awarded the customer-facing social enterprise of the year. The company has more than 30000 customers using the services, including businesses, individual users, local authorities, charities, as well as other co-operatives. The business also supports the development of co-ops and social enterprises in the country via its ‘Co-operative & Social Economy Development Fund’.

Customer support from The Phone Co-op offers quick help with any problems or outages you face. Contact the customer support team at 0160-843-4070. For technical issues with services going down, contact the tech support service on 0160-843-4000.

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Outage history

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