All Virgin Mobile reports of the last 24 hours

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Reported Outages
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Zibi 1 year ago
Wf12 cannot recieve calls but can make them.

Chaza 1 year ago
Can't receive calls in West Dunbartonshire

Wendy French 1 year ago
Can't recieve calls Middlesbrough

Eugene Coogan 1 year ago
Manchester Can't receive calls. Can make them. What’s going on?

Christine 1 year ago
Edinburgh EH14 Problems with Virgin Mobile. Cannot sign into my account. Calls to my mobile get a message: “calls to this number are not being connected”.

Hazel 1 year ago
Cardiff. Can't recieve calls. Can make them.

Haji Aden 1 year ago
Not receiving calls most of day What is with network

Jed 1 year ago
My second day with VM. My business is down. I'm near Biggleswade in Beds.

Russell Smart 1 year ago
Cant receive incoming calls WA8 - Widnes

Lesley Lunn 1 year ago
Not receiving calls, says calls to this number are not being connected - Can make calls, lol send and receive messages/what’s App

Emma 1 year ago
Can't receive calls, says number is incorrect. S61 Rotherham

Amanda 1 year ago
Can’t receive calls BS22 6JR

Mike McG 1 year ago
Can't receive calls. However can make calls and send texts. Falkirk, Scotland

R elliott 1 year ago
can make calls but unable to receive. Incoming texts OK CT5 in Whitstable Kent

Rob 1 year ago
NG4 Nottingham - Can make calls, but not receive them

David 1 year ago
People can’t phone me as saying number not connected but can make calls and texts SL1

Mick 1 year ago
CR2 cannot recieve calls but can make them.

Dave 1 year ago
Can't receive mobile calls SK8 but can make calls to mobiles and landlines. Can receive text messages, I can send them but not being received.

Phil R 1 year ago
Can't receive calls but can make them. Liverpool L6 Phoned virgin mobile and they said they are having issues at present

Kate 1 year ago
can't receive calls but can ring out. Says number not connected. RG19 3UY

Swifty 1 year ago
Kent can ring out but can not send messages. However no one can ring me, says you have dialled an incorrect number

Swifty 1 year ago
BR5 3TE orpington

AJ 1 year ago
Aberdeenshire - Kemnay. No phone signal, only message saying not registered on network.

Gregor 1 year ago
No mobile internet anywhere in Basildon for the last two-three hours. It is switching between 4g and 5g, but both show one or two bars, but still no Internet. At all. SS15

Di 1 year ago
Thanks for the tip of switching back to 3G Billy. That’s worked for me. As had no calls and text delays since Tuesday,now Saturday. Would have been helpful if Virgin could have given me that advice on my calls.

Val 1 year ago
No texts received or calls, goes straight to voicemail since Tuesday. Spoken to VIrgin three times and told them I’m switching if not back by tomorrow SO31 5JD Southampton

BillyBoy 1 year ago
I had no idea that I had missed some important incoming calls. Rang Virgin and was told to switch phone from 4G to 3G. It is now working. HTH. east London.

Theresa Fannon 1 year ago
No incoming calls or messages since Tuesday its now Friday i have rang virgin 3 times they are now sending a new sim card hope this works

P 1 year ago
Newcastle ne28. Still not back on from yesterday Can only receive wifi calls. Absolutely disgusting attitude/service from virgin mobile customer service

Clate 1 year ago
Not recieved calls or texts all day but can ring out. Dn17 2na scunthorpe

Julie S 1 year ago
Not receiving coming calls on my mobile - Edinburgh

Todd 1 year ago
St Neots. Very hit and miss. One mobile working but not the other one today. Yesterday neither mobile was working.

MGI 1 year ago
Cambridge CB25 - service appeared back sometime before midnight, receive backlog of missed texts, calls etc. One text missing was one from VIRGIN with their apologies for total disruption. Badly timed for Virgin, few days ago, BBC Rip-Off Britain gave them a real drubbing for being WORST service provider as for as customer support etc. concerned. How long will they be running ?

Lula 1 year ago
No incoming calls. Won’t work with Wi-Fi at home

Mari 1 year ago
Preston. Total nightmare, could not authenticate for my work VPN as could not receive any texts or calls

Aleksandrs 1 year ago
both my virgin phones stopped for whole day. CV21 3SH I do hope Virgin compensate to everyone as i use virgin as business phone

Dave 1 year ago
No phone calls, no text swanley

HPB 1 year ago
Nottingham, Virgin mobile can't make or receive calls, can't send texts.

A waterson 1 year ago
Edinburgh and West Lothian no calls or texts

Carol B 1 year ago
Can’t send or receive texts or phone calls

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Outage history

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