Common problems are:
Affected Cities:
Comments on Virgin Mobile
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About Virgin Mobile
Virgin Mobile is a global powerhouse in the telecommunications industry. They offer mobile & broadband services across the globe. However, sometimes, their services can experience interruptions. Our site is dedicated to tracking these interruptions all hours of the day & night. This gives you real-time info about Virgin's operational status from any place on the globe. Be the 1st to know & never miss a call or text. Don't let a service disruption catch you off guard. Stay in the know with us. Our site's here to help you stay connected, no matter what.
Toast 1 year ago
Service for calls and text seems to be back, But still no internet connection nor 3/4/5G connection.
Fawz 1 year ago
No signal lost many items on auction mobile or broadband Virgin
Caio he 1 year ago
Mobile got no signal and home broadband not working
S 1 year ago
I have no Virgin mobile signal in Kidderminster tonight.
X 1 year ago
O2 CHANGE TAKING PLACE!!! VIRGIN MOBILE IS BEING PUT TO SLEEP...WAKE UP PEEPS 2 YOUR NEW O2 OVERLORDS
D 1 year ago
Total blackout with my Virgin Mobile UK, can't make or receive calls since 1:40 AM - Tuesday 4th April 2023. And NO internet service too, I hope this fault gets fixed ASAP. Location: South London - Bermondsey Time: 3.12 AM going bed now, good night.
Kev 1 year ago
Lost all service at Bristol and now at Bridgewater and no service 4/5g or Data Disgusting
MJB 1 year ago
No mobile or broadband in Huntingdon
C 1 year ago
No virgin mobile service since the last hour across North, East and West London
Kerry 1 year ago
No mobile service whatsoever-Glasgow area! Worst network ever!
Kerry 1 year ago
No mobile service whatsoever-Glasgow area! Worst network ever!
Kai 1 year ago
Leeds, absolutely no network or anything. Says connecting. Fails. Restarts. Fails. So yeah. LS1 1AA
MIKE 1 year ago
No service at all in the Bristol area - can't even get on to Virgin's website to check on PC as the site is down also
Toast 1 year ago
Virgin is down for the count throughout right now, No Service/Data/Internet
Andrew 1 year ago
No signal SG1 Stevenage.
Sean H 1 year ago
No signal at all Cornwall. Virgin mobile site says ‘sorry can’t run a test on your services right now :( ‘
Lux 1 year ago
Mines down too, thought there was something wrong with my phone. Bradford bd3
Milly 1 year ago
Down in Plymouth no mobile phone signal can’t make phone calls or text!
Viaceslav 1 year ago
Mobile network down. Leicester
Ben 1 year ago
Does anyone know when this will be sorted I’m on a night shift and need my phone for contact this is a joke and Virgin don’t have an out of hours team to deal with things like this they are useless
stuartbeachman 1 year ago
Huddersfield HD6 EVERYTHING down from ~1.30am ie NO voice & data services. I'm using another network to type this. Signal switching between Emergency & No Service (ie can't even make an emergency call). Interestingly, Virginmedia.com also unavailable. NOT acceptable. Another interesting thing is that O2 network is fine ie Virgin uses/owns O2 - so, this isn't a network issue... it's a Virgin mainframe/server centre issue... AND it clearly has no mirror/backup/redundant server ie it's a SINGLE point of failure. Their WHOLE show is down... Very poor show!
keane 1 year ago
No signal RM10 Dagenham Essex
Ally 1 year ago
Milton Keynes. No Mobile phone signal at all. Luckily my broadband is not provided by Virgin
theo 1 year ago
NW8 London, no internet service or phone signal since around 1:20..
Mo 1 year ago
Near coventry no service showing on phone can’t recieve calls or texts ???????
Nicholas Joseph-Francis 1 year ago
TW9 Richmond Upon Thames Wifi and mobile both fully out. No service at all. Wifi in and out but mobile fully down
Ian Williams 1 year ago
No mobile network, i.e 5G, 4G etc, also can not ring anyone says not registered to network. Saltash near Plymouth PL12 6ES went down around 0145 hrs 4th April 2023
Billa 1 year ago
No signal since about 01:20
Rebecca 1 year ago
Wa12 Newton LE WILLOWS mobile no service on emergency calls only since 1:55am
A 1 year ago
Newcastle NE1, city centre, phone signal disappeared at half past 1, down half an hour now.
Chris W 1 year ago
Trying to get a PAC number using the mobile app. Forgotten my password so trying to reset. Virgin have to "ping" a code to my mobile to allow me to reset. Problem is however many times I request a code, and however long I wait, nothing arrives. Useless.
Jason harlow 1 year ago
No service emergency calls only.no texts no mobile internet. Been down nearly 2 wks . Shocking
K Moore 1 year ago
Cannot make or receive calls using Virgin Mobile (contact number not registered on network) AL22QQ
Dionne 1 year ago
Mobile wont work says no sim card also emergency calls only been like it for hours
J 1 year ago
Carnt make calls or send text
John McLeish 1 year ago
No emails received on virgin mobile since Thursday after I changed my details. I'm just about done with VM mobile after this latest debacle
Nichola King 1 year ago
Apparently problems with mast in pl2 and surrounding areas been like this for weeks. Apparently should b resolved by Friday. Signal in and out constantly no good incase of emergencies, hospital appts just cant arrange or do anything. Dire service
AC 1 year ago
KW14 7TZ, near Thurso zero signal since 21st. Other areas appear unaffected.
Debby 2 years ago
CB8, get Cannot connect to mobile network. No call or text access for 5 hours. Cannot phone them from landline, online chat appears to be a robot.
[email protected] 2 years ago
I have got to say for past 6 months both media and mobile service have been terrible. For 1 terrible signal problems and even land line when I try and call its says person unable to take call. Considering how many people are with virgin there needs to be compensation for poor service, I think virgin will, loose many customers and they don't seem to be able to resolve these ongoing problems. People need mobile and home phone for emergency contact