All Virgin Mobile reports of the last 24 hours

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Reported Outages
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Annmarie 2 years ago
No signal since april. Had my phone check in samsung shop in L,pool 1. Still no signal today wa9 area.

Linda Mckean 2 years ago
My landline has been down since July 18 th midday still this morning just the same no dialling tone Pl2 Plymouth

Michael Yeates 2 years ago
no signal unable to make calls SO185RJ Southampton

Nisreen alahmadi 2 years ago
my 3 mobile phones with virgin mobile at]re not working. Not able to send or revise calls on any of them to to problem with your air connections. what to do?

Dave Pooley 2 years ago
S667BJ zero phone signal over last few days, usually quite a good strong signal. Its also affecting wifes phone and neighbours phone who are also on Virgin network. Please check its causing me problems

Andrea 2 years ago
CB1 Cambridge

Andrea 2 years ago
Unable to send sms...not sure if I can receive them either

Louise Wright 2 years ago
Not able to send texts. Liverpool L31

Col 2 years ago
No Service intermittent, unable to make / receive calls / no audio Hazlemere, High Wycombe

Col 2 years ago
No Service intermittent, unable to make calls / no call audio since midday

james pilkington 2 years ago
Mobile has 'No Service' on and off over a week now le167ne

james pilkington 2 years ago
Mobile has 'No Service' on and off over a week now

Philip Alison Brewer 2 years ago
Mobile has 'No Service' for the entire day. Still down with not being able to make calls. texts etc. Help please PL5 4LX Plymouth

Simon O 2 years ago
SG1 Stevenage No mobile data. I'm told there are 3 towers down since yesterday. No mention of that when I was forced to upgrade from PAYG!

philip king 2 years ago
Neither v6 box getting internet connection. internet to PC working fine. reset everything still no TV

Williams 2 years ago
TF2 No TV or email (otherwise internet seems to be ok) landline appears ok

Graham Lonsdale 2 years ago
LA2 no signal whatsoever on phone, wi-fi still working

Sarah lou Smith 2 years ago
Dundee scotland as well at 11pm.

Leanne Mitchell 2 years ago
I've just lost complete signal, got nothing at the top went to an E then gone completely now. Manchester M41

Chris 2 years ago
VIRGIN MOBILE HAVE TOTAL DISREGARD FOR THEIR CUSTOMERS AND CONSUMER LAW! IF YOU HAVE ANY PROBLEMS THEY WON’T HELP, BUT THEY’LL HAPPILY KEEP TAKING YOUR MONTHLY PAYMENTS.

Barbara Selby 2 years ago
Mobile signal on and off for past three days - becmming regular occurrence - very frustrating. Findon Valley BN14

Shenda 3 years ago
Mobile Internet down again, this happens nearly every month, its a joke, people rely on there phones for emergency ect.

Shenda 3 years ago
Mobile Internet down again, this happens nearly every month, its a joke, people rely on there phones for emergency ect.

John Graham Sherwen 3 years ago
I have had no mobile phone connection for the last 3 hours LA12 0xa

barbara nixon 3 years ago
Stoke on Trent ST1. I am 76 yrs old and really need to have mobile connection back. I rely on my phone as I live alone, and if I am taken ill - what do I do? I can do nothing on my mobile phone and it's worrying me. Outages are becoming a regular feature, it shouldn't be this bad. Using my landline is too expensive, but people are using landlines less and less anyway. Please help

barbara nixon 3 years ago
stoke on Trent ST14JS. I have no service since maybe before yesterday. Texts and emails register on my screen, but I can do absolutely nothing. And at the age of 76 and living alone I really badly need my mobile phone. Can you enlighten me? I am getting nervous now, and isolated from the family. At the moment my phone is just a date and the time.

Ian Leslie Pyper 3 years ago
BN2 Brighton Problems logging on to internet banking via my landline (dead) and confirming online banking codes via phone message before phone went dead!

Joy 3 years ago
No virgin mobile internet in South East London (SE5) area. Although, my messages were being delayed for two days ago. I was able to make a call, so it appears only the internet is affected. Unable to connect to home WIFI as well.

Joy 3 years ago
No virgin mobile internet in South East London (SE5) area. Although, my messages were being delayed for two days ago. I was able to make a call, so it appears only the internet is affected. Unable to connect to home WIFI as well.

claire 3 years ago
TS6 Middlesbrough. virgin mobile internet down

Jean 3 years ago
No mobile internet at all in great Yarmouth

T Little 3 years ago
Virgin Internet keeps dropping in my neighbourhood Bristol BS8 fix pls

Laszlo 3 years ago
Hi There. No signal in most TW and KT areas (London) since end of August. Really annoying because I work with my mobile and many times can't use the service. Please fix this issues. Thanks

TANIA STANNARD 3 years ago
No mobile signal in IP31 1 (Suffolk) for wither myself or my husband. Becoming regular occurrence

Sue Gomez 3 years ago
DN1 2AY Doncaster. No mobile phone connection since last night. Unable to contact Virgin. Nightmare.

Tommy 3 years ago
No service on my mobile @ BN@ 8HH

Julie 3 years ago
Darlington DL3 Update , I am now back on network apparently but no lines of connection and when I try to call it just says ' dialing' for ages then cuts out. Please get this sorted Virgin.

Julie Wright 3 years ago
Darlington DL3 8DD No network on either of our phones, need them to keep in contact with elderly parents. Can't make our receive calls.

barbara nixon in ST! (stoke on trent) 3 years ago
What do subscribers do when they can't contact anyone by email or text. I can do nothing with my phone. With a company like Virgin they should have the problems solved ASAP, it's a disgrace, yet you will still take our money!!

barbara nixon 3 years ago
Post code is ST1 4JS

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Outage history

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