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Comments on KCOM
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About KCOM
KCOM is a leading light in the world of telecommunication and broadband services. With legions of customers all around the UK, they're known for high-speed internet, interactive TV and top-quality phone services. But, sometimes even the best can falter. That's where our site comes in, keeping tabs on any interruptions or difficulties experienced by KCOM users. We give you the info you need to know about KCOM's service status in real-time, no matter where you are in the world. Be the first to know and never miss a beat of your favorite shows. We've got your back.
Map
Outage history
We currently have not collected any history for KCOM
Martin Jones 1 year ago
No internet, used the Kcom site, I can see why in the demographics, the map shows the whole world, I thought Kcom was for Hull and some of Yorkshire. Surely they wouldn't be confusing us showing the reason we have a lousy service is that they are global, should have gone the whole hog and highlighted were they serve in the Solar System, its as useful!
Julie 1 year ago
Truly fed up with the offer. Intermittent signal in the same room as the router and I also have an ethernet cable from router to the TV. No 5G available BUT I can get full 2.4 AND 5G in the kitchen!!!! Was on the phone for 1hr yesterday trying to sort. The assistant had no idea how to help me. In the end he suggested I move the router!!! Now it's even worse than before. Unable to sit in the living room (with the router) as no signal!! Great customer service Kcom. Where are all your engineers? AND then you have the audacity to tell me your increasing my bill because I'm out of contract. FUMING!
cshellzy 1 year ago
HU2 area, been dropping connection all day long, have re-booted router numerous times & still the same. Getting ridiculous, cant browse or watch tv, we have boosters & it's still terrible.
Liz 1 year ago
HU139AJ Hessle At 2015 hrs each evening starts buffering have turned router off and rebooted but still happening. Unable to us3 the internet or watch television.
Ellie may shay 1 year ago
My wifi is down since 6 and hasn't sorted itself out hu7 6ad
Amira 1 year ago
Wifi down in HU170FY area since around lunch time
My internet and phone totally down 1 year ago
Hu170gn my internet is down never a sarisfactory reason or explanation just it’s an outage????♂️
Marion Gamble 1 year ago
My telephone is not working after a storm this morning in the Beverley,Walkington area. I do not have a mobile phone so no other way to report it. Please let me know if it is being dealt with. My number is 01482 868199.
Pippa 1 year ago
Been down for over 13 hours DN20 9PU Hibaldstow
Phil McCracken 1 year ago
Been down for over 13 hours in DN20 8PS
Andrew hall 1 year ago
Total out DN174EQ
J 1 year ago
YO8 internet fully down
Gillian Beverley 2 years ago
Hu7 hull No internet red light on fibre box
D 2 years ago
Wfi gone off in hu9
Jonno 2 years ago
Hu9 no internet since this morning
Tracey 2 years ago
No internet HU9
Karolina 2 years ago
No internet for yo8 !!! Again..
Lukas 2 years ago
No Internet Yo8
Steve 2 years ago
Hu15 Internet been down since 3pm yesterday.
Paul 2 years ago
HU12 internet been intermittent since 9am today only coming on for 3 or 4 minutes before going down for up to 45 minutes at a time. Neighbours are experiencing the same