KCOM Outage – Current status & user reports

0
Reports (24h)

No outage detected at KCOM

There are currently no indications of a major outage. The number of reported issues is within the normal range.

How is the current status of KCOM determined?

This assessment is based on outage reports submitted by users over the past 24 hours. If only a few or no reports are received, we assume normal operation.

Based on user reports • Last updated at February 16, 2026 at 5:51 AM

Outage report timeline

In the past 24 hours, a total of 0 outage reports were recorded for KCOM.

● Current trend: Reports within normal range

Last updated: February 16, 2026 at 5:51 AM

Latest user reports about KCOM

No new reports have been submitted today

Reports from previous days are shown below – new reports appear here instantly.

M
Martin Jones 1 year ago
No internet, used the Kcom site, I can see why in the demographics, the map shows the whole world, I thought Kcom was fo...
J
Julie 2 years ago
Truly fed up with the offer. Intermittent signal in the same room as the router and I also have an ethernet cable from r...

What issues are users reporting with KCOM?

Users currently report the following problems with KCOM.

  • ⚠️ Mobile internet
    0
  • ⚠️ Messaging
    0
  • ⚠️ Mobile Phone
    0
  • ⚠️ Something else
    0
  • ⚠️ TV
    0
  • ⚠️ Landline phone
    0

Affected regions for KCOM

In these cities and regions, users have recently reported an increased number of issues.

There are currently no regional clusters for KCOM. Reported issues appear to be isolated.

View outages on the map

What can you do now?

No major outages are currently known. If you are still experiencing issues:

  1. Check your device or internet connection
  2. Review the official status of KCOM
  3. Submit an outage report if the problem persists

Are you currently experiencing problems with KCOM?

Share your experience with KCOM. Your report helps others better understand current outages.

M
Martin Jones 1 year ago
No internet, used the Kcom site, I can see why in the demographics, the map shows the whole world, I thought Kcom was for Hull and some of Yorkshire. Surely they wouldn't be confusing us showing the reason we have a lousy service is that they are global, should have gone the whole hog and highlighted were they serve in the Solar System, its as useful!
J
Julie 2 years ago
Truly fed up with the offer. Intermittent signal in the same room as the router and I also have an ethernet cable from router to the TV. No 5G available BUT I can get full 2.4 AND 5G in the kitchen!!!! Was on the phone for 1hr yesterday trying to sort. The assistant had no idea how to help me. In the end he suggested I move the router!!! Now it's even worse than before. Unable to sit in the living room (with the router) as no signal!! Great customer service Kcom. Where are all your engineers? AND then you have the audacity to tell me your increasing my bill because I'm out of contract. FUMING!
c
cshellzy 2 years ago
HU2 area, been dropping connection all day long, have re-booted router numerous times & still the same. Getting ridiculous, cant browse or watch tv, we have boosters & it's still terrible.
L
Liz 2 years ago
HU139AJ Hessle At 2015 hrs each evening starts buffering have turned router off and rebooted but still happening. Unable to us3 the internet or watch television.
E
Ellie may shay 2 years ago
My wifi is down since 6 and hasn't sorted itself out hu7 6ad
A
Amira 2 years ago
Wifi down in HU170FY area since around lunch time
M
My internet and phone totally down 2 years ago
Hu170gn my internet is down never a sarisfactory reason or explanation just it’s an outage????‍♂️
M
Marion Gamble 2 years ago
My telephone is not working after a storm this morning in the Beverley,Walkington area. I do not have a mobile phone so no other way to report it. Please let me know if it is being dealt with. My number is 01482 868199.
P
Pippa 2 years ago
Been down for over 13 hours DN20 9PU Hibaldstow
P
Phil McCracken 2 years ago
Been down for over 13 hours in DN20 8PS
A
Andrew hall 2 years ago
Total out DN174EQ
J
J 2 years ago
YO8 internet fully down
G
Gillian Beverley 2 years ago
Hu7 hull No internet red light on fibre box
D
D 2 years ago
Wfi gone off in hu9
J
Jonno 2 years ago
Hu9 no internet since this morning
T
Tracey 2 years ago
No internet HU9
K
Karolina 2 years ago
No internet for yo8 !!! Again..
L
Lukas 2 years ago
No Internet Yo8
S
Steve 2 years ago
Hu15 Internet been down since 3pm yesterday.
P
Paul 2 years ago
HU12 internet been intermittent since 9am today only coming on for 3 or 4 minutes before going down for up to 45 minutes at a time. Neighbours are experiencing the same

Report a service issue

Briefly share your experience with KCOM. Your report helps others better understand the current service situation.

This name will be displayed publicly.

Related service providers

These providers are often searched and discussed in a similar context.

Sky No current reports
BT No current reports
TalkTalk No current reports
Post Office No current reports
A&A No current reports
Virgin Media 3 reports